Associate Director, Commercial Analytics & Operations, Rare Disease

Ipsen•Cambridge, MA

About The Position

We are seeking a dynamic and strategic Commercial Analytics individual to join our Rare Disease Commercial Operations organization. This individual will play a pivotal role in shaping and enhancing key foundational capabilities. As a highly visible and hands-on team member, you will collaborate closely with Ipsen US Rare Disease Leadership to proactively guide the assessment and evolution of our commercial team.

Requirements

Minimum of 7 years of experience in analytics or insights role within Pharma/Biotech, ideally including Rare Disease experience
Strong experience with pharmaceutical datasets, including secondary data (claims, RWD), SP/SD data, and sales performance metrics
Proven track record in product launch analytics and addressing complex business questions
Strategic thinking and curiosity to uncover key insights and drivers of performance
Exceptional storytelling and communication skills to translate data into actional insights
Ability to influence and build strong relationships with cross functional stakeholders
Natural curiosity and proactive approach to insights generation
Expertise in patient services and field execution data analytics to measure performance again goals
Proficiency in advanced analytics tools (e.g., Excel, SQL, Python, Tableau, Power BI)
Expertise in developing and operationalizing KPIs for measuring brand performance
Ability to identify critical business drivers and translate them into actional metrics
Knowledge of data challenges and distribution complexities to Rare Diseases
Understanding of best practices in process and interpreting insights for niche therapeutic areas
Strong ability to synesthetic data insights into compelling narratives
Proficiency in visual storytelling tools to create impactful reports and dashboards
Bachelor’s degree in a quantitative discipline (e.g., Analytics, Statistics, Data Science, Economics, or related fields) is required
Fluent in English

Nice To Haves

Advanced degree; MBA, MS, PhD, is preferred

Responsibilities

Lead field force analytics and sales operations capabilities in the Rare Disease Franchise — including territory alignment, target list development, account/HCP prioritization, field force sizing, and incentive compensation framework design and target-setting — with cross-functional input from Data, Digital & Analytics and brand teams
Monitor and evaluate field execution performance against goals, delivering data-driven insights that inform alignment decisions and support brand strategy
Identify key drivers of product performance and diagnose territory- and account-level variation to support field leadership and brand teams
Conduct advanced statistical analyses and market modelling to surface patterns within Rare Disease data, generate actionable insights, and identify brand opportunities across the franchise
Partner with the Rare Disease Data, Digital & Analytics lead to design, track, and report on KPIs aligned to commercial strategy, ensuring standardized reporting infrastructure across the business unit
Support the Head of Commercial Operations in developing content for US Business Reviews, Town Halls, Leadership Team meetings, and other executive forums — translating commercial performance data into executive-ready materials
Drive analytics strategy for Rare Disease product launches and market access environments, ensuring data infrastructure and processes scale with business needs
Align all analytical outputs with brand objectives, field execution priorities, and broader commercial goals