Associate Director, Clinical Supply Project Manager - Program - Hybrid

MSD • Upper Gwynedd Township, PA

1d • $142,400 - $224,100 • Hybrid

About The Position

The Program Clinical Supply Project Manager (Program CSPM) is the primary program-level Global Clinical Supply (GCS) Planning representative for internal and external customers and leads GCS representation at clinical and development meetings. Working independently, the role designs strategic and operational plans for clinical supply activities across assigned compounds and programs. It requires understanding the end-to-end product development process and how clinical development, CMC, supply chain, and human health functions connect, while balancing patient needs and product supply stability.

The role works closely with clinical development, regulatory, quality, and supply chain partners to align timelines and strategies. It establishes bulk manufacturing and drug product release timelines, builds consolidated product forecasts in SAP, manages bulk drug supply and allocation across studies, identifies and escalates supply risks, and manages program clinical supply budgets and cost estimates. It also authors documentation supporting labeling, packaging, and critical CMC activities; contributes to metrics and non-pipeline work; mentors colleagues; and supports departmental strategy and cross-functional improvement projects. The position emphasizes customer and patient focus, disciplined decisions, ethical conduct, continuous improvement, and balancing strategic planning with tactical execution.

The role is hybrid, with the primary location in West Point, Pennsylvania. Travel requirements are 10%.

Requirements

• Bachelor’s degree in a scientific, business, or related discipline.
• At least 8 years of experience in project management, clinical supply planning, scheduling, coordination and processing of supply chain activities, pharmaceutical development, clinical operations, or related biopharmaceutical functions.
• Excellent communication and interpersonal skills, including the ability to communicate with cross-functional teams, senior management, external vendors, and clinical sites.
• Strong negotiation, influencing, and relationship-building skills.
• Strong knowledge of project management principles and clinical customer relationship management.
• Familiarity with supply chain systems and software such as SAP or Oracle, demand planning principles, and Microsoft Excel, PowerPoint, and Word.
• Strong analytical and problem-solving skills, including analyzing complex data, identifying trends, and making data-driven decisions.
• Ability to adapt to a fast-paced, dynamic environment and changing business needs and priorities.
• Strong attention to detail and organizational skills, including multitasking, prioritizing, and meeting tight deadlines.
• Proactive continuous-improvement mindset, including identifying inefficiencies, developing solutions, and driving improvement initiatives.
• Proven record in project or portfolio management.

Nice To Haves

• Master’s degree or MBA.
• Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP).
• Proficiency with supply chain management systems and software, including ERP systems such as SAP, demand planning tools, and inventory management systems.
• Familiarity with data analytics or visualization software.
• Familiarity with GMP requirements, quality procedures, and Standard Operating Procedure (SOP) execution.

Responsibilities

• Represent GCS Planning as the lead program-level contact with clinical development, regulatory, quality, and other supply chain organizations, negotiating timelines, strategies, and related topics for clinical supplies.
• Establish timelines for bulk manufacturing needs and drug product release across assigned programs.
• Use SAP to establish a consolidated, visible forecast for products used within assigned programs, including bulk drug product.
• Oversee bulk drug supply management and ensure appropriate drug product allocation across studies.
• Identify significant clinical bulk supply risks, lead issue escalation within assigned programs, and manage subsequent resolution with GCS Leadership.
• Manage the clinical supply budget for assigned programs and support protocol and program cost estimates requested by Product Development Teams.
• Author clinical supply documentation supporting labeling and packaging activities and supply chain documentation supporting critical CMC activities.
• Support collection of clinical supply chain metrics and participate in critical non-pipeline activities as a subject matter expert.
• Mentor new team members and support staff development as needed.
• Solve unstructured problems, make informed decisions about technical and business risks, and influence portfolio decisions using facts and data.
• Balance strategic planning with tactical execution and maintain ownership and accountability for assigned work.
• Drive continuous improvement initiatives to improve the efficiency, accuracy, and effectiveness of clinical supply planning processes and systems.
• Stay current on industry trends, regulations, and best practices in clinical supply planning and incorporate them into team operations.
• Contribute to departmental strategy and participate in cross-functional projects to advance therapeutic-area improvement and efficiency efforts.
• Focus on customers and patients, make rapid and disciplined decisions, and demonstrate ethics and integrity.

Benefits

• Medical, dental, and vision healthcare and other insurance benefits for employees and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, compassionate days, and sick days.
• Eligible for an annual bonus and long-term incentive, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior