Associate Director, Clinical Site Enablement

AbbVie•North Chicago, IL

17h•Hybrid

About The Position

Clinical Site Centricity drives the collection, synthesis, and action planning around site feedback and the strategic infrastructure that contributes to strengthening the partnership between AbbVie and our clinical trial sites. The Associate Director, Site Enablement sits within the Clinical Development Operations (CDO) organization. This role will report into the Director, Clinical Site Centricity. We can hire for this role at our Irvine, CA; South SF, CA; North Chicago, IL; Florham Park, NJ; and Branchburg, NJ locations.

Requirements

Bachelor’s Degree required
8-10+ years of Clinical Operations, Communications, Strategy and/or Management Consulting experience.
High level of familiarity with clinical drug development process
Robust understanding of clinical site management activities (e.g., clinical site monitoring, site management), monitoring, and GxP regulations
Ability to communicate clearly and effectively with stakeholders at all levels of the organization and collaborative style.
Excellent written communication skills with experience developing scientific or health-related communications content and ability to assimilate and synthesize key themes from qualitative and quantitative data
Confidence to lead structured meetings and presentations including data-driven insights, comfortable with qualitative and quantitative data including basic statistical analyses.
Strong analytical skills with experience utilizing business analytics or KPIs for decision-making and driving improvements.
Demonstrated ability to prioritize with minimal direction.
Ability to multitask and independently lead projects and meet key deadlines.
Demonstrated Project Management capabilities, experience in process improvement, operational excellence, and change management.
Strong leader – who can coach and develop direct reports as well as influence without authority,
Demonstrates ability to work effectively in a cross-functional team and navigate a matrixed organization
Ability to adopt a customer centric mindset and understand diverse perspectives
Demonstrates innovative mindset and openness to new ideas, feedback, and technologies
Detail oriented with attention to quality

Responsibilities

Lead the development of a site enablement strategy including but not limited to emerging research site engagement and training
Work closely with business owners to proactively identify opportunities and support ongoing enhancements to the overall site experience.
Conduct industry assessments for best in class solutions for sponsors to support clinical trial sites
Coordinate with stakeholders from all relevant departments to bring site insights into the development of customized, sponsor-backed site solutions
Lead project management and implementation of site facing solutions, where appropriate, including implementation planning, assessment of ROI and change management
Develop and manage external-facing materials to promote and communicate site enablement offerings to stakeholders.
In collaboration with partners, facilitate the development of integrated communication channels with clinical sites and establish communications best practices.
Create customer-centric communications content and talking points to clearly describe topics related to AbbVie clinical operations to sites
Assess and select appropriate training vendors to meet the needs of emerging research sites or to support site solutions
Support Country Study Management (CSM) leaders in the coordination and execution of training cohorts for emerging research sites, to ensure consistent implementation and quality standards.
Define key performance indicators (KPIs) and other program metrics; implement processes to measure and report program effectiveness, ensuring continuous improvement.
Ensure site enablement capabilities, training methods, and communications are compliant with all procedures and regulations