Associate Director, Clinical Operations (PMHNP)
About The Position
Mindfully Psychiatry is a growing private practice seeking a compassionate and collaborative clinician-operations manager who thrives in a role that blends patient care (50%) with practice operations (50%). This position is ideal for someone who enjoys seeing patients and playing a key role in shaping how a small but growing mission-driven psychiatry practice runs day to day. You’ll have a meaningful mix of direct clinical impact and operational management, creating a balanced role with variety, autonomy, and growth potential. This is an ideal stepping-stone for clinicians interested in executive or director-level leadership. The schedule is 5 days per week with flexibility in structuring the day based on patient care vs. operations; no weekends or night shifts are required. The role offers a base salary range based on experience, with a discretionary bonus tied to clinical quality, operational KPIs, and growth initiatives.
Requirements
- Board License – PMHNP.
- Ability to work at Cincinnati offices; occasional car travel to other office locations.
- Excellent written and verbal communication skills.
- Organized, detail-oriented, self-motivated and a self-starter.
- Ability to function as an effective member of an integrated healthcare team.
Nice To Haves
- Two years relevant clinical health experience preferred.
- Healthcare management experience preferred.
Responsibilities
- Provide high-quality, compassionate psychiatric care to a manageable caseload.
- Collaborate with the medical director and practice leadership, providers and care teams to support continuity and clinical excellence.
- Help ensure patients experience a welcoming, efficient, and supportive care environment.
- Design and implement workflow improvements.
- Direct input into staffing models, scheduling strategies, and patient flow.
- Partner in practice leadership in operational decisions.
- Oversee and improve daily clinic operations, ensuring scheduling, patient flow, and provider support are smooth and effective.
- Manage provider utilization targets and reporting to help the practice run sustainably.
- Optimize workflows and clinical systems to boost quality, reduce friction, and enhance patient satisfaction.
- Lead a small, high-performing administrative team, supporting clarity, communication, and professional growth.
- Ensure adherence to HIPAA, OSHA, and behavioral health regulations.
- Maintain safety protocols and help create a culture of calm, clarity, and accountability.
- Serve as a thoughtful and professional escalation point for patient concerns.
- Champion responsive, compassionate communication across the practice.
- Keep an eye on trends in patient satisfaction and support continuous improvement.
- Partner with the practice leader on new service lines and improvements that meaningfully enhance care.
- Participate in evaluating systems that make clinical and administrative work easier.
- Track KPIs and help drive smart, patient-centered operational decisions.
Benefits
- Health, vision, and dental
- Paid time off
- Paid recharge days
- HSA with employer match
- Dependent care FSA
- Employer-paid Life and AD&D insurance
- Employer-paid short-term and long-term disability
- HealthiestYou wellness program – no cost for participation; 100% free healthcare visits
- Employee assistance program
- 401k with generous employer match
- Student loan support
- Paid malpractice insurance
- Crunch fitness discounts
- Voluntary pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
