Associate Director - Career Services

Worcester Polytechnic Institute•Worcester, MA

66d•$62,500 - $70,912

About The Position

Lead the Career Development Center's (CDC) career services team in designing and delivering programs that support the career development and advancement of degree-seeking students and alumni. Oversee career education, advising, student-facing services, data collection and reporting, and marketing and communications. Oversee student-facing career services strategy and operations, including one-on-one advising, career development programming, design and implementation of credit-bearing career courses, and related assessment, data collection, and reporting to ensure continuous improvement and alignment with institutional goals. Actively foster relationships with faculty to integrate career development into the academic experience and support student success. Coordinate and implement internal and external marketing efforts to promote the programs, services, and impact of the Heebner Career Development Center. This includes creating outreach materials, managing digital content, and working closely with University Marketing to elevate the center's visibility and brand across campus, as well as among faculty, employers, parents, and alumni networks. Supervise a team of staff and paraprofessional peer advisors as part of the Career Services student-facing team. Conduct annual performance appraisals of supervisees, review position descriptions, and monitor staff performance, providing timely feedback. Provide career advising to degree-seeking students and alumni through virtual and in-person appointments, including administering and interpreting career assessments. Train students in the use of digital tools and online resources for career exploration, decision-making, and job search strategies. Represent the office on and off campus by designing and delivering career- and recruiting-related presentations to diverse audiences, including senior leadership and alumni. Serve on university committees and initiatives, and attend regional chamber events as a WPI representative. Lead employer strategy calls and conduct on-site visits to assess organizational needs, strengthen partnerships, and align workforce solutions with business objectives. Other duties as assigned.

Requirements

Master's degree in Higher Education, Student Affairs, Counseling, Career Development, Business, or a related field.
5-7 years of progressive experience in career services, student development, employer relations, or a related area in higher education.
Minimum of 2-3 years of supervisory experience with professional or paraprofessional staff.

Responsibilities

Oversee student-facing career services strategy and operations, including one-on-one advising, career development programming, design and implementation of credit-bearing career courses, and related assessment, data collection, and reporting to ensure continuous improvement and alignment with institutional goals.
Actively foster relationships with faculty to integrate career development into the academic experience and support student success.
Coordinate and implement internal and external marketing efforts to promote the programs, services, and impact of the Heebner Career Development Center.
Supervise a team of staff and paraprofessional peer advisors as part of the Career Services student-facing team.
Conduct annual performance appraisals of supervisees, review position descriptions, and monitor staff performance, providing timely feedback.
Provide career advising to degree-seeking students and alumni through virtual and in-person appointments, including administering and interpreting career assessments.
Train students in the use of digital tools and online resources for career exploration, decision-making, and job search strategies.
Represent the office on and off campus by designing and delivering career- and recruiting-related presentations to diverse audiences, including senior leadership and alumni.
Serve on university committees and initiatives, and attend regional chamber events as a WPI representative.
Lead employer strategy calls and conduct on-site visits to assess organizational needs, strengthen partnerships, and align workforce solutions with business objectives.
Other duties as assigned.