Director of Career Services

Tiffin University • Tiffin, OH

1d • Onsite

About The Position

The Director of Career Services provides strategic leadership for a comprehensive, student-centered career development office that advances student persistence, career readiness, and post-graduation success. The Director oversees career education, employer engagement, experiential learning, and outcomes reporting, ensuring alignment with Tiffin University’s Student Development & Transformation pillars: Connect, Grow, Lead, Adapt. This position serves as a critical connector between academic programs and employers, translating labor-market needs into clear pathways for students through internships, career programming, and employer partnerships. The Director also manages career data systems and outcomes reporting, including the First Destination Survey.

Requirements

• Master’s degree in Higher Education, Student Affairs, Counseling, Business, HR, or related field.
• 5+ years of progressive experience in career services, workforce development, or employer relations.
• Supervisory experience and demonstrated ability to lead teams.
• Experience with career platforms (Handshake or equivalent).
• Strong data reporting, assessment, and partnership-building skills.

Nice To Haves

• Experience managing First Destination Survey or outcomes data collection.
• Experience coordinating internship-for-credit systems.
• Familiarity with outcomes reporting tied to accreditation.

Responsibilities

• Strategic Leadership
• Develop and implement a multi-year Career Services strategy aligned with university priorities.
• Establish annual goals, service standards, and performance dashboards.
• Use data to assist with strengthening retention, persistence, and student success metrics.
• Career Education & Student Programming
• Oversee career workshops, presentations, one-on-one and group coaching, and skill-development programming aligned with NACE competencies.
• Integrate career readiness into curricular and co-curricular settings in collaboration with faculty and academic advising.
• Ensure equitable access for first-generation, commuter, transfer, international, and online students.
• Experiential Learning & Internships
• Oversee internship processes, including Handshake Experiences workflows, compliance, and faculty coordination; collaborate with advisors to ensure registration is seamless.
• Maintain clear policies, templates, and training materials for internship stakeholders.
• Lead planning and execution of the Internship Poster Symposium.
• Employer & Alumni Engagement
• Build and steward employer partnerships to expand internships, jobs, and recruiting opportunities.
• Lead fall and spring career fairs and targeted industry-specific events.
• Maintain quality control for employer accounts and postings in Handshake.
• Provide direction and guidance for the Employer Advisory Board.
• Data, Outcomes, & Reporting
• Lead all aspects of the First Destination Survey, including creation, collection, and reporting.
• Produce accurate and timely reports for academic Deans and institutional leadership; this includes data for grant writing and reporting as needed.
• Use labor-market insights to drive programming and employer strategy.
• Resource Management & Supervision
• Manage department budget, forecasting, and resource allocation.
• Supervise professional staff, graduate assistants, interns, and student employees.
• Ensure effective operation of signature programs, including the Dragon Internship Program, Dragon Armoire, Countdown to Commencement, the TU Business Co-Op Program, and Etiquette Series.

Benefits

• Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy.
• Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA.
• Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness.
• Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future.
• Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year.
• Education Benefits: Tuition assistance and benefits for you and eligible family members.
• Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees