Director of Career Services

Tiffin University • Tiffin, OH

1d • Onsite

About The Position

The Director of Career Services provides strategic leadership for a comprehensive, student-centered career development office that advances student persistence, career readiness, and post-graduation success. The Director oversees career education, employer engagement, experiential learning, and outcomes reporting, ensuring alignment with Tiffin University’s Student Development & Transformation pillars: Connect, Grow, Lead, Adapt. This position serves as a critical connector between academic programs and employers, translating labor-market needs into clear pathways for students through internships, career programming, and employer partnerships. The Director also manages career data systems and outcomes reporting, including the First Destination Survey.

Requirements

• Master’s degree in Higher Education, Student Affairs, Counseling, Business, HR, or related field.
• 5+ years of progressive experience in career services, workforce development, or employer relations.
• Supervisory experience and demonstrated ability to lead teams.
• Experience with career platforms (Handshake or equivalent).
• Strong data reporting, assessment, and partnership-building skills.

Nice To Haves

• Experience managing First Destination Survey or outcomes data collection.
• Experience coordinating internship-for-credit systems.
• Familiarity with outcomes reporting tied to accreditation.

Responsibilities

• Strategic Leadership Develop and implement a multi-year Career Services strategy aligned with university priorities. Establish annual goals, service standards, and performance dashboards. Use data to assist with strengthening retention, persistence, and student success metrics.
• Career Education & Student Programming Oversee career workshops, presentations, one-on-one and group coaching, and skill-development programming aligned with NACE competencies. Integrate career readiness into curricular and co-curricular settings in collaboration with faculty and academic advising. Ensure equitable access for first-generation, commuter, transfer, international, and online students.
• Experiential Learning & Internships Oversee internship processes, including Handshake Experiences workflows, compliance, and faculty coordination; collaborate with advisors to ensure registration is seamless. Maintain clear policies, templates, and training materials for internship stakeholders. Lead planning and execution of the Internship Poster Symposium.
• Employer & Alumni Engagement Build and steward employer partnerships to expand internships, jobs, and recruiting opportunities. Lead fall and spring career fairs and targeted industry-specific events. Maintain quality control for employer accounts and postings in Handshake. Provide direction and guidance for the Employer Advisory Board.
• Data, Outcomes, & Reporting Lead all aspects of the First Destination Survey, including creation, collection, and reporting. Produce accurate and timely reports for academic Deans and institutional leadership; this includes data for grant writing and reporting as needed. Use labor-market insights to drive programming and employer strategy.
• Resource Management & Supervision Manage department budget, forecasting, and resource allocation. Supervise professional staff, graduate assistants, interns, and student employees. Ensure effective operation of signature programs, including the Dragon Internship Program, Dragon Armoire, Countdown to Commencement, the TU Business Co-Op Program, and Etiquette Series.

Benefits

• Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy.
• Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA.
• Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness.
• Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future.
• Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year.
• Education Benefits: Tuition assistance and benefits for you and eligible family members.
• Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees