Career Services Associate

American Institute•Toms River, NJ

2d•$29 - $31•Onsite

About The Position

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market. As a full-time team member, you will have access to the following benefits: Medical (including prescription), Dental, Vision (UMA subsidized) FSA/HSA (Depending on Medical Plan chosen) Basic Life Insurance (UMA paid) Additional Voluntary Life Insurance (Team Member paid) Employee Assistance Program – EAP (UMA paid) Long Term Disability (UMA paid) Short Term Disability (Team Member paid) Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age) Pet Insurance Identity Theft Protection Summary : The Career Services Associate will be responsible for contacting a specific graduate cohort to obtain employment data and offer support to assist graduate’s continued employment success.

Requirements

Associate degree or equivalent combination of education and work experience.
Ability to work independently in a dynamic, energetic, and results-driven call center environment.
Exceptional communication, presentation, and interpersonal skills with the ability to establish rapport with a diverse customer base.
Committed to the Values of the organization.
Strong organizational skills
Ability to professionally communicate fluently in verbal and written English.
Supportive of a diverse and inclusive work environment
Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Demonstrate knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and, and internal policies and procedures.
Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Nice To Haves

Experience in employment staffing, career services, out-placement services, or sales in a business/corporate setting.
Prior career placement background
Prior experience in sales, staffing or a call-center environment.
Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams

Responsibilities

Performs outreach to and captures current graduate student employment data through phone or email contact to include reverification of employment and annual income from a specific graduate cohort.
Prepares and maintains accurate reports for Executive Leadership relating to specific graduate cohort employment for review and analysis.
Works with a specific graduate cohort to assist in achieving or improving employment goals, including providing resume and interviewing best practices.
Coordinates employment placement for designated cohort, if applicable.
Communicates with Career Services teams located in various onsite campuses.
Performs other duties as assigned.

Benefits

Medical (including prescription)
Dental
Vision (UMA subsidized)
FSA/HSA (Depending on Medical Plan chosen)
Basic Life Insurance (UMA paid)
Additional Voluntary Life Insurance (Team Member paid)
Employee Assistance Program – EAP (UMA paid)
Long Term Disability (UMA paid)
Short Term Disability (Team Member paid)
Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
Pet Insurance
Identity Theft Protection