Associate Director Care

Partners Community Health•Mississauga, ON

11d•CA$90,000 - CA$113,000•Onsite

About The Position

The Associate Director of Care is responsible for ensuring residents receive high-quality care and services while supporting operational excellence across assigned home areas. Reporting to the Director of Care, this role provides clinical leadership to the nursing team, oversees care delivery and documentation accuracy, and serves as a key liaison for residents, families, and interdisciplinary partners. The ADOC plays a critical role in ensuring resident-centred care, regulatory compliance, and continuous quality improvement across all clinical programs and services.

Requirements

Bachelor of Science in Nursing (BScN) required
Current registration with the College of Nurses of Ontario (CNO)
Current CPR certification
Minimum 3 years of supervisory or managerial experience in health care required
Strong clinical experience within interdisciplinary LTC settings
In-depth knowledge of: Fixing Long-Term Care Act, 2021, Ontario Regulation 246/22, Resident Bill of Rights, InterRAI-LTCF systems
Demonstrated leadership, communication, and team-building skills
Strong organizational, time management, and problem-solving abilities
Applicants must be eligible to work in Canada.

Nice To Haves

Master’s degree in Nursing or Health Care Administration considered an asset
Minimum 1 year leadership experience in Long-Term Care preferred

Responsibilities

Plan, direct, coordinate, implement, and evaluate resident care services
Oversee clinical care delivery in accordance with individual care plans
Ensure timely completion of InterRAI assessments, care conferences, and care plan documentation
Collaborate with RAI Coordinators and CIHI reporting processes
Liaise with hospitals, physicians, external providers, and interdisciplinary teams
Lead implementation of clinical programs including: Falls Prevention, Skin and Wound Care, Continence Care, Pain Management
Ensure compliance with accreditation standards, professional guidelines, and legislation
Participate in committees as required
Promote a safe, efficient, and resident-centred care environment
Assume responsibilities of the Director of Care in their absence
Uphold the Resident Bill of Rights and the Fixing Long-Term Care Act, 2021
Lead quality improvement, audit processes, and risk management initiatives
Conduct regular rounding/walkabouts to monitor care quality and staff performance
Support restorative care, nursing rehab, and performance monitoring systems
Ensure resident and family satisfaction through responsive care delivery
Collaborate on interdisciplinary care planning and service improvement initiatives
Demonstrate flexibility to work varied schedules including evenings, weekends, and holidays as required
Support hiring, supervision, evaluation, and performance management of nursing staff
Conduct performance reviews and address performance concerns in collaboration with the Director of Care
Lead, coach, and mentor staff to promote professional growth and retention
Oversee onboarding, orientation, education, and ongoing training
Participate in investigations and prepare related reports
Support HR processes including recruitment, absenteeism management, and return-to-work programs
Foster a positive, respectful, and high-performance work environment
Promote a culture of excellence in customer service and resident experience
Maintain professional and respectful communication with residents, families, and stakeholders
Provide timely updates regarding resident status and care changes
Facilitate interdisciplinary care conferences in collaboration with Social Work
Build strong, trusting relationships with residents and families
Address concerns and complaints in a timely and professional manner
Ensure continuous communication with Residents’ Council and families as required
Other duties as assigned and outlined in the job task inventory