Associate Director, Cardiovascular Accounts & Customer Engagement - Seattle, WA

Bristol Myers Squibb • Reno, NV

1d • Onsite

About The Position

The Associate Director, CV Accounts & Customer Engagement, reports to the Director, CV Accounts & Customer Engagement and will work cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy. By collaborating with teams focused on reimbursement, REMS, access, brand, and field operations, the Associate Director will support business goals and drive the effective implementation of strategic initiatives to achieve organizational objectives.

Requirements

• Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry.
• Must possess a bachelor's degree
• Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans.
• Strong ability to interface with stakeholders both internally and externally.
• Excellent communication skills, both written and oral
• Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access

Nice To Haves

• Cardiovascular experience strongly preferred.
• an advanced degree is strongly preferred.
• Deep understanding of the U.S. healthcare system, including hospitals and acute care, integrated delivery networks (IDNs), limited distribution networks (LDNs), organizer provider networks, and payer dynamics
• Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred.
• Track record of driving revenue growth and / or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations

Responsibilities

• Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
• Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members.
• Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
• Education around EHRs through approved resources and referral to the HIT specialist
• Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
• Establish BMS as a credible and trusted partner amongst the thought leaders in Cardiology.
• Support the brand’s commercial efforts at conferences (National and Regional Level)
• Support content development of Speaker Programs and training of Speakers.
• Gather local and national insights to inform brand strategy through KOL engagement.
• Support advisory boards by providing input on content development (e.g., discussion guides) for non-access related advisory boards.
• Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
• Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies.
• Uphold high ethical standards while driving business success and fostering a customer-centric approach.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees