Associate Director, Business Solutions

Horizon Media•New York, NY

2d•$110,000 - $130,000•Hybrid

About The Position

Horizon Media, founded in 1989, is a marketing and advertising firm headquartered in New York City with offices in Los Angeles and Toronto. It is recognized as one of the most innovative firms, known for its personal approach to client service and its strong company culture, consistently appearing on 'Best Places to Work' lists. Horizon Media values diversity, equity, and inclusion (DEI), striving to create a welcoming, safe, and empowering environment where employees' authentic voices and unique perspectives are valued. The company's success is attributed to hiring talented individuals, challenging them, and providing ample opportunities for growth.

Requirements

A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients.
A team leader with people management skills.
Comfortable providing and receiving constructive feedback.
A problem solver with the ability to develop creative solutions.
Nimble and flexible with ability to oversee multiple deliverables and client requests.
An advocate for and supporter of diversity, equity and inclusion.
6+ years of experience in media planning and strategy.
Strong understanding of marketing principles, analytics and media trends.
Strong leadership skills and experience developing media professionals, ability to manage a team.
Experience in a client relationship management role.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources.

Responsibilities

Guide the team in translating client goals into strategic media solutions that grow our client’s brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach.
Collaborate with the Director and VP on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, consumer insights teams and media partners.
Ensure team is following internal and external processes and cadences for streamlined and timely workflow.
Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client.
Build strategic frameworks for all plans and lead presentations.
Help lead the team’s understanding of client’s business and uncovering of motivations/needs.
Manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables.
Provide ongoing, real-time, performance feedback to ensure continued team growth.
Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills.
Conduct junior team members’ performance reviews, coaching to maximize success.
Promote the work of both junior and senior team members, set a positive team environment.
Participate in the interview process for junior team members.
Maintain positive rapport and champions trust with the client.
Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions.
Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions.
Act as client’s “go-to”, having a voice in meetings and providing POVs.
Continue to have core clients, industry partners and other internal departments recognize you as a lead voice for the account.
Serve as conduit for strategic leadership to both senior level (directors and above) and junior counterparts (supervisor and below).
Oversee all client requests, troubleshoot and problem solve with internal teams to proactively provide solutions.
Engage with senior level leads on investment teams to ensure successful campaign execution, issue plan deliverables to client.
Ensure all billing and financial deliverables are accounted, accurate and delivered on time.