Associate Director - Business Insights and Analytics

Sun Pharmaceutical Industries Ltd•Brampton, ON

24d•CA$133,500 - CA$163,000•Hybrid

About The Position

Sun Pharma is a leading global pharmaceutical company dedicated to providing high-quality medicines. This role will lead Business Analytics and Insights for Canada IM, including managing sales operations, sales insights and analytics, sales reporting, market insights and analytics, commercial data management and strategy, and incentive compensation. The position works closely with the Head of Canada IM to ensure strategies, tactical plans, and decisions are based on clear and reliable analytics that leverage multiple data sources for successful commercial execution. The role is responsible for ensuring long-term growth by optimizing organizational structure, scopes of responsibility, and personnel growth opportunities. The individual will collaborate with cross-functional teams in Marketing, Sales, Finance, Compliance, HR, and Market Access to provide focused direction, communication, and support for commercial customer-facing roles.

Requirements

University degree in Marketing, Engineering, Statistics, Economics, or MBA is required.
Minimum of 10 years of experience leading a commercial operations function and managing teams within a pharmaceutical or biotechnology company with demonstrated mastery of analytical responsibilities is required.
Strong and deep understanding of industry data (e.g., Rx, Claims, APLD, SP, PSP data etc.) and effective utilization of data.
Proven experience in Sales Effectiveness including Sales Incentives is required.
Proven ability to provide strategic leadership, vision, and direction within a fast-moving, challenging, and energetic environment.
Strong market development skills to drive and influence business decisions such as 'go to market' strategies and tactics.
Effective working in a team environment with strong collaboration skills to gain alignment within an organization and optimize partnerships with other functions including Marketing, Sales, Medical Affairs, Market Access, Decision Support, Information Technology, Legal, Finance, and Human Resources.
Ability to work in a fluid environment with conflicting priorities, managing multiple projects simultaneously and meeting tight deadlines.
Adept at creating simple solutions to complex problems or issues.
High level of personable accountability, responsibility, and integrity with the ability to set and hold themselves and others to high standards.
Experience managing direct reports as the role is building a team in the longer-term.
Strong leadership and team building skills with proven ability to coach and develop staff.
Utilizes data and insights to address current needs and future planning, forecasting.
Strong strategic and analytical skills, including experience with Excel-based market and financial modeling.
Strong financial background and partnering with Finance.
Strong written and oral communication skills.
Excellent Data Handling/Data Analytics ability.
Able to lead strategic and portfolio management planning.
Develop data analysis methodologies and provide business insights based on the data analysis.
Highly organized with strong attention to detail.
Self-starter who thrives in uncertainty and is willing to do what is needed in order to support the building of the brand.

Nice To Haves

Specific experience in Biologics (Dermatology /Rheumatology and/or Ophthalmic) is a strong desire.
Bilingual (English and French) is an asset.

Responsibilities

Serve as a strategic thought partner to the Commercial Canada IM Business, contributing to the development of the strategic plan and direction, ensuring alignment with brand strategy.
Provide data-driven insights to the Canada IM Leadership Team to support current business and future opportunities.
Prepare internal teams for Quarterly Business Reviews (QBR), including slide development.
Lead the Market Research team to ensure primary data guides efforts appropriately and that qualitative data is coordinated with quantitative data.
Lead Sales Operations in developing strategy, planning, direction, and integrated processes.
Collaborate cross-functionally with internal stakeholders (Marketing, Business Operations, Patient Services, Market Access, Medical Affairs, and Operational Leadership) to determine and achieve department and company objectives.
Support Sales Leadership in developing field communications, special programs such as incentives, and organizing field sales Plan of Action and National Sales Meetings.
Lead the Manager for CRM and Sales Incentive Compensation (IC), including plan design, documentation, administration, and reporting.
Ensure the highest quality of IC calculations and timely plan rollouts and payouts.
Lead the CRM Manager to provide relevant analytics and strategic insights supporting customer segmentation, sales force effectiveness, and targeting.
Act as lead on all requested business analyses, including monthly, daily, and ad-hoc requests.
Assist with the data ecosystem and associated commercial data requirements.
Forecast brands and develop KPIs as part of strategic planning and daily operations, and monitor progress.
Utilize epidemiology, market data, or patient-based methodologies for forecasting, and determine the most effective methodology.
Manage vendors and collaborate with US Sun to receive market data and market research, and provide insights to improve team performance.
Lead the team on market research projects to fill knowledge gaps identified during planning and/or operations.
Analyze and lead the development of patient management policies that improve performance.
Lead the evaluation, analytics, and go-forward decisions for new brands with marketing.
Lead teams on new product and indication launch planning analytics and data/market insights.
Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day (Only applicable to customer facing roles).