Associate Director, Administrative Services

NYU • New York, NY

11d • $88,325 - $108,325

About The Position

The NYU School of Professional Studies (SPS) is seeking an Associate Director, Administrative Services in its Division of Applied Undergraduate Studies (DAUS). W orking independently and collaboratively with d ivision academic and administrative leadership , the Associate Director will work to identify areas of priority for the Division and develop, execute, and evaluate processes, reporting, and initiatives designed to foster student success and retention. This professional will conduct, manage, and support the accurate and timely collection, analysis, operationalization, and dissemination of student, faculty, and program data - activities. In support of DAUS’ mission and initiatives, the Associate Director will utilize data to inform decisions about programs, students, courses, and faculty needs for the Division and develop reports and presentations, to communicate results and information in a comprehensive manner. The Associate Director is responsible for addressing issues around NYU SPS policies and procedures, scheduling, program preparation, as well as, assisting and improving faculty and student data-sharing practices in an ongoing effort to continuously improve quality data dissemination and usability to drive decision-making. The position will also monitor and report on important higher education trends related to enrollment, retention, and graduation.

Requirements

• Bachelor's Degree
• 5+ years project management, data analysis, or program assessment experience
• High level of proficiency with Excel, Qualtrics, and at least one statistical software package (SPSS, SAS, STATA, R, etc)
• General knowledge of various student retention models and how to assess those models
• Strong attention to detail
• Strong critical thinking and problem-solving skills to meet key stakeholders’ needs
• Able to successfully engage in multiple initiatives simultaneously
• Strong analytical and project management skills
• A solution-focused approach to addressing complex systems
• Exceptional verbal and written communication and interpersonal skills
• Demonstrated commitment to diversity, belonging, and inclusion, as well as the ability to work with a wide range of constituencies (staff, students, faculty, parents, and administrators) with diplomacy and tact
• Excellent judgment and experience managing confidential and sensitive information
• Broad understanding of project management, assessment, and data systems in the higher education setting, as well as an understanding of how to analyze data to discover and interpret trends, patterns, and relationships to synthesize information and present visualizations for student success leadership to take action

Nice To Haves

• Master's Degree in higher education, or a related field
• General knowledge Programming languages, Microsoft Office, Project Management Software (e.g., Asana) and databases

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees