Associate Director, Accounts (Key Art)

UNFOLD Agency•Culver City, CA

2d•Hybrid

About The Position

UNFOLD (unfoldagency.com) is an award-winning digital creative agency based in Los Angeles, partnering with leading entertainment studios, gaming companies, and global brands to create culture-driving work across digital, social, and emerging platforms. UNFOLD is seeking an Associate Director, Accounts to help lead the Key Art practice at UNFOLD. This role is ideal for a strategic, client-focused account leader with deep experience in entertainment marketing and a strong understanding of key art campaign development and production workflows. The Associate Director will play a critical role in managing high-profile client relationships, driving cross-functional collaboration, and supporting the continued growth of the business.

Requirements

7–10 years of experience in entertainment marketing, creative advertising, or agency account management.
Strong background in entertainment key art required; experience with integrated campaigns is a plus.
Proven ability to manage client relationships and support complex creative campaigns in fast-paced agency environments.
Strong understanding of creative production workflows, budgeting, scoping, and operational planning.
Excellent communication, presentation, and organizational skills.
Ability to balance creative excellence with business objectives and operational needs.

Nice To Haves

Experience mentoring or guiding junior team members preferred.
Existing entertainment industry relationships are a plus.

Responsibilities

Serve as a senior day-to-day client lead across key entertainment accounts, building trusted relationships with studio, streaming, and network partners with a focus on key art campaigns.
Lead account management across campaigns, ensuring alignment between client objectives, creative output, timelines, and budgets.
Identify opportunities for organic account growth, cross-functional collaboration, and expanded service offerings.
Support leadership in maintaining a diversified client portfolio across entertainment categories.
Participate in client presentations, campaign reviews, and strategic discussions.
Champion strong collaboration between account and creative teams while helping balance client expectations with creative excellence.
Maintain a strong understanding of key art workflows from concept development through finishing and adaptations.
Ensure clear communication and alignment across internal teams throughout campaign lifecycles.
Partner closely with producers, strategists, and creatives to support efficient execution and high-quality deliverables.
Oversee scopes, schedules, deliverables, and budgets across assigned accounts.
Support resource planning, forecasting, and operational efficiency in partnership with leadership.
Help implement scalable workflows, communication structures, and best practices as the business grows.
Monitor account health, staffing needs, and delivery risks to ensure successful campaign execution.
Mentor and support junior members of the account team.
Foster a culture of accountability, collaboration, responsiveness, and strong client partnership.
Contribute to onboarding, training, and professional development across the Accounts function.
Help strengthen team processes and communication standards.
Support new business efforts, pitch development, and relationship-building initiatives.
Leverage industry knowledge and relationships to help identify opportunities across film, television, streaming, and gaming.
Maintain awareness of entertainment marketing trends, key art innovation, emerging platforms, and evolving audience behaviors.