Associate Digital Product Manager

Gartner•Irving, TX

23h•Hybrid

About The Position

This role is for a purpose-driven Associate Product Manager at Gartner, focusing on leading digital transformation for Client Engagement Services. The individual will utilize AI and automation to develop innovative solutions that enhance associate workflows and improve client experiences. The position involves collaborating with business teams, engineers, and designers to identify opportunities, mentor colleagues, and guide scrum teams in designing and iterating impactful platform experiences. The ideal candidate is a self-motivated problem solver, client-focused, and dedicated to creating a world-class digital experience within the Global Sales & Services Technology team.

Requirements

Bachelor’s Degree in math, statistics, engineering or a related field desired
2+ years of experience in digital product management
Relationship building and collaboration skills across diverse and matrixed stakeholders
Ability to surface, prioritize, and balance multiple stakeholder priorities
Experience managing software development initiatives within Agile frameworks, with strong ability to prioritize competing workloads and ensure timely delivery
Excellent problem solving and analytical skills, including experience leveraging data to inform decision making
Experience with Salesforce reporting, CRM Analytics, SQL, and Power BI
Demonstrated ability to communicate technical and business information to various stakeholders verbally and in writing
Bias for action with a focus on delivering outcomes, ensuring timely execution and value delivery
Track record of thriving in a feedback-driven culture, embracing continuous learning and demonstrating a growth mindset

Nice To Haves

Strong understanding of Gartner Services business

Responsibilities

Develop a deep understanding of Client Engagement Services business goals and customer needs to shape product priorities
Establish product vision, roadmaps, and release plans that deliver measurable business outcomes
Monitor technology trends to inform strategy and propose new solutions
Design and manage operational reporting and automation solutions, leveraging tools such as Salesforce, PowerBI, Databricks and custom-built, or third-party technologies
Translate business requirements into actionable product and technical specifications
Lead a scrum team through backlog management, sprint planning, and iterative delivery
Resolve blockers to achieve business objectives for the product, including technical and resourcing challenges
Build strong relationships with business stakeholders and integrate input from multiple channels into product priorities
Partner with data scientists, engineers, and other product managers to drive synergy and long-term solutions
Coordinate with IT partners to ensure alignment on architecture, compliance, and delivery cadence
Analyze data to generate insights and champion product enhancements that improve user experience and adoption
Validate requirements through mockups, user feedback, and usability testing
Measure and communicate the business value of technology solutions to stakeholders