Associate, DevOps Engineer

BlackRock•Wilmington, DE

17d•$110,000 - $138,000•Hybrid

About The Position

We are looking for a DevOps Engineer to join the Service Management team within Mission Control. In this role, you will help improve how we run and support large-scale systems by building automation, enhancing observability, and strengthening production reliability. You will work closely with engineering and operations teams to reduce manual effort, improve system health, and support modern, scalable operations. This position offers hands-on experience with enterprise platforms, DevOps practices, and emerging AI-enabled operational tooling.

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience
Experience in DevOps, software engineering, or a related role
Experience with Python or scripting for automation
Familiarity with Linux or Unix environments
Understanding of monitoring, logging, and alerting
Knowledge of incident and change management processes
Strong problem-solving and communication skills

Nice To Haves

Experience with tools such as Terraform, Ansible, or CI/CD pipelines
Experience with IT service management tools (e.g., ServiceNow)
Familiarity with containers, Kubernetes, or platform engineering
Exposure to cloud platforms such as AWS or Azure
Interest in AI/ML or generative AI applications
Understanding of secure automation and enterprise controls
Experience in financial services or regulated environments

Responsibilities

Build and automate: Develop automation, tools, and services to improve service management workflows. Build scripts and applications for monitoring, alert handling, and reporting. Use APIs and infrastructure-as-code to create scalable and repeatable solutions.
Support production systems: Support production and pre-production environments, including deployments and onboarding. Participate in incident response, recovery, and post-incident reviews. Contribute to disaster recovery testing and operational readiness.
Improve reliability and visibility: Enhance monitoring, alerting, and observability across systems. Identify recurring issues and drive improvements through automation. Partner with teams to improve production readiness and supportability.
Apply AI and innovation: Contribute to AI-enabled solutions such as intelligent assistants, automated runbooks, and incident insights. Help teams adopt tools that improve productivity and reduce repetitive tasks.
Follow governance and controls: Work within established change, risk, and control frameworks. Ensure solutions meet security, compliance, and audit requirements. Maintain documentation and improve operational processes.