Associate DevOps Engineer

Veeva Systems•Massachusetts - Boston, MA

8d•Remote

About The Position

Veeva Systems is seeking an Associate DevOps Engineer to support the AWS and Kubernetes analytics infrastructure used by its business consulting team, as part of the broader NitroAI Team. Nitro is an AI-native data platform that helps life sciences commercial teams turn fragmented data into actionable decisions. The engineer will help keep the platform reliable and secure, with day-to-day ownership of assigned components. The role also involves supporting internal engineering teams and calls for clear communication, empathetic troubleshooting, and responsiveness when problems arise. The position supports the consulting team's migration to a new AI-native stack and the development of NitroAI. Veeva is a Work Anywhere company, supporting work from home or an office. Compensation is a base salary of $65,000–$90,000, with possible additional variable bonus and/or stock bonus.

Requirements

At least 1 year of hands-on experience with AWS and Kubernetes.
Working knowledge of GitLab CI/CD, including runner management and Bash scripting for deployment tasks.
Familiarity with GitOps practices, such as ArgoCD or similar.
Exposure to Terraform or another infrastructure-as-code tool.
Strong communication skills and a customer-service mindset when supporting internal teams.
Comfort being accountable to other engineers who are blocked and waiting for support.

Nice To Haves

EKS/Kubernetes RBAC and IRSA experience.
Broader AWS fluency, including Lambda, ALB, WAF, CloudFront, Secrets Manager, Route53, KMS, and ECR.
Apache Airflow experience via MWAA.
Proficiency with Claude Code.
Exposure to compliance/security-baseline work.

Responsibilities

Support day-to-day operation of the AWS and Kubernetes platform, monitor reliability and performance, and flag issues before they become incidents for the 50-person global consulting team.
Build and maintain GitOps deployments, including sync policies, deployment ordering, and configuration management.
Support CI/CD pipelines by maintaining GitLab pipelines and runners and helping engineering teams troubleshoot failed builds and deployments.
Act as a first responder for platform incidents by triaging, escalating, and helping document post-mortems.
Maintain platform observability, including monitoring, alerting, and log visibility.
Migrate the 50-person business consulting team onto a new AI-native stack.
Support the building of the NitroAI application and learn Veeva methodology.