Associate Dean and Registrar

Point Loma Nazarene University•San Diego, CA

12d•$89,594 - $111,933

About The Position

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates. Benefits: We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program. Job Summary: The Registrar will provide unified leadership over both the traditional undergraduate (TUG) and graduate and professional studies (GPS) records teams ensuring consistent policies and practices within each area. The Registrar will report to the Vice Provost for Academic Administration and will be expected to foster a collaborative, service-minded culture as well as to plan, organize and manage all functions related to the Oﬃce of Records. The Registrar’s primary function is to serve as the oﬃcial authorized keeper of PLNU’s student records. The responsibilities of this position are to participate in directing appropriate improvements of academic records processes, workﬂow and their automation in both the TUG and GPS contexts. This position is also responsible for the consistency and clarity of transfer guidelines and articulation agreements appropriate for each context along with certiﬁcation for active military and veteran beneﬁts. This individual is responsible for articulating and maintaining accurate degree progress reports for all learners based on program and catalog year. In addition, the Registrar will oversee the clearance process for participation in commencement exercises and ensure the performance of grad checks, and readiness for degree conferral. The Registrar oversees staﬃng for both TUG and GPS Records. Salary: Pay range $89,594 - $111,933 Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources. Internal Classification: Career Track - Manager Job Level - 5 Job Status: Full time

Requirements

Vital Christian faith and lifestyle
Supportive of the mission and purpose of PLNU
Master’s degree required
Supervisory experience and track record of office leadership in higher education
7+ years of experience in higher education administration
Collaborative and solutions orientated approach to problem solving
Self-starter with the ability to work in a team-based, fast-paced atmosphere
Ability to interpret, adapt, and apply guidelines and procedures in a complex university setting
Ability to be proactive, take ownership of assigned responsibilities, and work with little supervision
A positive, cooperative, Christ-like attitude supportive of the University and its mission
Demonstrated abilities in change management
Currency with trends, issues and best practices in Traditional Undergraduate and Graduate/Adult records
Demonstrated leadership of multiple teams
Ability to work collaboratively with individuals across diverse areas of the university
Ability to quickly learn and use the technology platforms used by the university
Strong interpersonal communication and presentation skills.
Excellent team management skills
Detail-oriented, customer service and compliance-focused
Strong analytical and problem-solving skills
Ability to engage in critical thinking, exercise independent judgment, set priorities, and solve problems
Ability to work under pressure and meet deadlines
Ability to learn and retain information
Possesses a genuine commitment to service
Strong organizational skills, initiative, creativity, high level of productivity, and flexibility
A self-starter with the ability to work independently
Ability to stand, walk, and sit for extended periods of time
Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
Visual acuity to read words and numbers
Speaking and hearing ability sufficient to communicate in person or over the telephone
Ability to exert up to 10 pounds of force and occasionally lift and/or move up to 15 pounds
Oﬃce applications software—Microsoft Word, Microsoft PowerPoint, Microsoft Excel (required)

Nice To Haves

10+ years’ experience in higher education (Student Records and Academic Advising preferred)
Preference is given to individuals who have had leadership experience in both traditional undergraduate and graduate records contexts
Demonstrated experience managing change
Demonstrated leadership in managing multiple teams
GoogleApps / Gmail (desired)
Data analysis using spreadsheet tools (desirable)

Responsibilities

Responsible for all registrar functions: registration and registration data, course scheduling, transcripts, grades, conferrals, records maintenance, diploma distribution, FERPA compliance and National Student Clearinghouse and IPEDS reporting as necessary.
Thorough knowledge of the University catalogs, curriculum, degree requirements and regulations, policies and procedures for both TUG and GPS contexts and be able to communicate and interpret verbally and in writing to advise students and respond to inquiries.
Interpret academic policies of the University, and make recommendations for policy changes while ensuring adherence to policy and regulatory requirements
Participate in the development of PLNU policies and practices as related to the processes for all pre-evaluations, learner tracking, and advising reports
Ensure the management and maintenance of the integrity of academic records
Provides guidance in curriculum and program development; collects and analyzes critical data; Promotes data-informed strategic planning, decision-making, and technology-based solutions.
Oversees the identification of candidates for academic honors as well as students who have non-satisfactory academic progress
Preparation and management of the university catalog
Serve and/or lead university committees that support the goals and objectives of PLNU
Collaborates with all constituents of PLNU within TUG and GPS: Academic units, Student Success, Financial Services, Enrollment, and Information Technology
Manage and control established and new articulation/transfer agreements for the TUG and GPS contexts
Establish guidelines for participation in and coordination of yearly commencement exercises
Develop yearly strategic and operational plans for the Registrar team in collaboration with the University’s strategic plan
Oversees training, development, and maintenance of procedure manuals, regulations, and systems within the Records office
Oversees NCAA Division II academic requirements and policies for eligibility reporting and updates to the PLNU Compliance Manual academic sections
Monitors and verifies student enrollment data essential for official internal and external reporting related to academic and student records including the National Student Clearinghouse, auditors, and accreditors, as needed