Associate Data Support Analyst

Government Employees Health AssociationSummit, MO
Remote

About The Position

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Associate Data Support Analyst is responsible for providing support to ensure efficiency for teams within Data & Analytics. This role involves assisting in operational efficiencies such as batch job monitoring, coordination of migration activities, Production Incident triage and job optimization. This role supports both business data analyst and developers across multiple projects ensure the smooth transition to go-live and post implementation support.

Requirements

  • Requires 1-2 years of relevant data support experience or demonstrated experience within healthcare industry or data and analytics
  • Bachelor’s degree in computer science, Information Technology or a related field
  • Competent in tools such has SQL and Excel
  • Basic understanding of cloud platform such as Microsoft Azure and Snowflake
  • Basic understanding of agile methodologies and SDLC
  • Ability to work collaboratively in a team centric environment
  • Strong problem solving and communication skills with attention to detail
  • Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
  • A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
  • Latency (ping) response time lower than 80 ms
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Responsibilities

  • Utilize basic SQL Skills
  • Coordinate discussions with cross functional/technical teams to capture details needed for D&A jobs to seamlessly run in a Production environment
  • Coordinate the creation and migration of changes through all environments ensuring that all items follow change management process
  • Monitor D&A daily/weekly/monthly batch jobs
  • Monitor and triage D&A production incidents and service request
  • Participate in scrum, backlog grooming, refinement, planning and design review sessions
  • Other duties as assigned

Benefits

  • Competitive pay/salary ranges
  • Incentive plan
  • Health/Vision/Dental benefits effective day one
  • 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
  • Robust employee well-being program
  • Paid Time Off
  • Personal Community Enrichment Time
  • Company-provided Basic Life and AD&D
  • Company-provided Short-Term & Long-Term Disability
  • Tuition Assistance Program
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