Associate, Data Management

MILKEN INSTITUTE•Santa Monica, CA

6d•$31 - $33•Hybrid

About The Position

The Milken Institute is seeking an Associate to support its Business and Program Development team in the Santa Monica or New York City office. The right candidate will be a highly organized, analytical professional who thrives at the intersection of data management and operations execution. The candidate will report to the Associate Director, Business and Program Development, and provide data entry support for the Development department, primarily in Salesforce and other systems. They will also conduct regular quality control of data and assist in creating contracts, acknowledgement letters, and other documents. This position will work closely with colleagues across Business and Program Development, Events, Finance, and IT.

Requirements

Bachelor’s degree preferred
Minimum of one to two years of relevant data entry experience
A proactive, highly organized, detail oriented and enthusiastic individual
Ability to validate and organize data in an accurate manner
Motivated self-starter and hard worker displaying high productivity and follow-through in all areas of responsibility
Team-oriented individual who seeks out tasks when work is completed and assists colleagues to ensure goals, requirements, and deadlines are achieved
Effective oral and written communication skills
Advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) and the ability to learn new software tools
Experience working with Salesforce is a plus
An attitude of "no job is too small" and attention to detail that ensures rewarding experiences and outcomes for supporters and other stakeholders
Desire and ability to support relationships with senior-level decision-makers
Comfortable using and actively experimenting with AI tools (e.g., Claude, Copilot, Agentforce) to support data entry, quality control, and document drafting — with an eagerness to keep learning and applying new implementations to improve efficiency and accuracy

Responsibilities

Add, update, and maintain account data in Salesforce accurately and on schedule
Perform regular quality control checks to validate system data integrity
Maintain Salesforce reports, making updates as needed to ensure data accuracy
Draft and support the creation of business letters and contracts for donor and sponsor-facing materials
Support day-to-day system operations and ad hoc data management requests within the department
Collaborate across departments to ensure timely execution of milestones and deliverables
Maintain and update internal process documentation as workflows evolve
Duties as assigned