Associate Customer Business Manager Walmart
About The Position
The Associate Customer Business Manager Walmart is a high-impact, development-oriented role designed to build the next generation of Customer Business Managers (Account Managers). This position partners closely with the Director of Sales, Customer Business Managers, and cross-functional teams to lead analytics, drive strategic insights, and support execution of the Walmart Ice Cream business. This role is intentionally designed as a feeder into a Customer Business Manager (Account Manager) position, with direct visibility to the Director of Sales. Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
Requirements
- Bachelor’s degree required (Business, Analytics, Finance, or related field)
- 3–5+ years of experience in Sales Analytics, Category Management, or eCommerce within CPG
- Direct Walmart experience
- Strong expertise in Walmart systems (Retail Link, Luminate/Scintilla required)
- Advanced experience with syndicated data (Circana/IRI/Nielsen, Numerator)
- Strong communication, storytelling, and stakeholder management skills
- Proven ability to influence decisions and work cross-functionally
Nice To Haves
- Experience with Power BI or other visualization tools preferred
Responsibilities
- Lead advanced analysis of Walmart business performance using Retail Link, Luminate/Scintilla, and syndicated data (Circana/IRI, Numerator)
- Translate data into clear business insights and strategic recommendations that drive growth
- Proactively identify risks and opportunities across assortment, distribution, pricing, promotion, and digital execution
- Own KPI reporting, dashboards, and actionable performance tracking
- Serve as a subject matter expert in Walmart systems (Retail Link, Luminate/Scintilla)
- Partner with the Director of Sales to develop and execute growth strategies
- Co-lead development of customer presentations, line reviews, and Joint Business Plans (JBP)
- Own Walmart Fuel Center
- Develop a deep understanding of customer strategy, negotiation levers, and category dynamics
- Build foundational skills required to transition into an Account Manager role
- Manage item setup, portfolio optimization, and online merchandising execution
- Identify and activate growth levers to drive conversion, traffic, and online share
- Partner cross-functionally to execute digital activations and improve performance
- Collaborate with sales, marketing, supply chain, and finance to align on business priorities
- Lead problem-solving around inventory, forecasting, and operational challenges
- Influence internal stakeholders through data-backed insights and recommendations
Benefits
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- Ongoing learning and development opportunities
- Medical, dental and (where applicable) vision coverage
- Health and wellbeing support, including employee assistance programs and wellness initiatives
- Health-related savings and spending accounts
- Retirement savings programs with a competitive matching plan
- Additional employee perks (e.g., corporate discounts, commuter or learning support)
- Bonus eligible
- Health insurance (including prescription drug, dental, and vision coverage)
- Retirement savings benefits
- Life insurance and disability benefits
- Parental leave
- Sick leave
- Paid vacation and holidays
- Access to numerous voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
