About The Position

UPMC WPH Altoona Crisis Services is Blair County’s premiere crisis program. With expansion program in mobile and other departments, as well as a brand-new Consumer milieu we are looking for highly skilled caring professionals to join our team. Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Blair County. This includes, but is not limited to, answering questions, obtaining clinical information, and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned. This is a casual position working varied shifts as needed.

Requirements

  • Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Recovery-oriented interpersonal relations.
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

Nice To Haves

  • Other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education

Responsibilities

  • Manages a caseload for the shift
  • Obtaining clinical information in the medical record
  • Provide supportive counseling to consumers to promote stability.
  • Work efficiently and independently in crisis setting
  • Support consumer and negotiates appropriate referral services.
  • Collaborates with the Clin II such case consultations
  • Meets documentation and completes all required paperwork.
  • Completes face to face crisis assessments
  • Responding to telephone calls from consumer(s) community and natural supports
  • Manages crisis situations effectively
  • Complete case reviews
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