Associate Credit and Collections Analyst
About The Position
The Associate Credit and Collections Analyst provides credit risk evaluation and accounts receivable support in alignment with the organization's business objectives. This role assists in evaluating the creditworthiness of prospective and existing commercial customers, conducting basic financial statement analyses, and executing day-to-day collection activities to optimize Days Sales Outstanding (DSO) and cash flow. Working under standard operating procedures and established authority limits, the Associate helps balance sales enablement with risk mitigation, ensures compliance with corporate credit policies and internal controls, and participates in continuous improvement initiatives.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Knowledge of basic finance, accounting, and commercial credit principles.
- Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, SharePoint.
- Strong verbal and written communication skills with the ability to interface professionally with internal teams and external customers.
Nice To Haves
- Familiarity with financial statement analysis, commercial credit evaluations, or B2B collections.
- Exposure to enterprise ERP systems or automated credit/receivables platforms (e.g., AS400, FIS GetPaid).
- Familiarity with U.S. and international credit, banking, or trade regulations.
Responsibilities
- Partner with internal sales and customer teams to gather credit data; assist in conducting credit investigations using bank/trade references, credit bureaus, and public records.
- Prepare basic credit memorandums and credit approval packages for management review.
- Assist in reviewing customer account status and releasing credit holds on whole goods and parts orders in accordance with established approval matrices and credit policies.
- Assist in managing assigned customer accounts receivable portfolios; contact customers regarding past-due balances, confirm receipt of invoices, and facilitate timely payment resolution.
- Support receivable turnover goals and DSO targets; assist in processing credit card transactions, reconciling billing discrepancies, and supporting titling documentation.
- Synthesize AR and credit data to assist in the preparation of monthly aging reports, credit limit reviews, and delinquency trends to provide fact-based decision support for management.
- Develop an understanding of the Continuous Improvement Management System (CIIMS) and actively support continuous improvement projects within credit and shared services.
- Follow standard work instructions across enterprise credit/ERP platforms (e.g., AS400, FIS GetPaid); identify customer-friendly system improvements and shared service enhancements.
- Continuously grow knowledge and understanding of People First competencies to engage, develop, and connect team members.
Benefits
- Competitive total rewards package
- People-first culture
- Opportunities to support team member growth and success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
