Associate Creative Director (Writer)

USAA•San Antonio, TX

4d•Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Associate Creative Director (Writer) contributes to and executes the creative vision through the development of best-in-class idea platforms, creative concepts, and tactical execution of creative campaigns and projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 or more years of related experience within the creative development, design, copy, production and/or media planning functions and accountability for complex tasks and/or projects required.
Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
Subject-matter-expert level of business acumen in the areas of the business operations, industry practices and emerging trends required.
Knowledgeable of design practices such as, brand development, user-centered experience design and digital design.
Highly proficient computer skills, especially with Adobe Creative Suite applications.
Knowledge of social media platforms and trends.
Knowledge of marketing practices.
Digital portfolio (required) with a variety of campaign work, representing TV, social and print.

Nice To Haves

Experience leading creative teams.
A strong understanding of creating content for social platforms.

Responsibilities

Contributes to the creative vision and execution of quality standards for each project.
Oversees and aids in the execution of tactics in support of creative platforms and concepts.
Develops, and leads teams to develop idea platforms and creative concepts while providing succinct, actionable feedback to creative teams.
Provides day-to-day creative direction for multiple campaigns and projects, ensuring creative and brand standards are met.
Works closely with marketing partners to ensure all creative is produced on time, on budget and on brief.
Manages operating rhythm for creative and project teams.
Proactively looks for and initiates knowledge and experience sharing as well as mentoring opportunities.
Leads creation and implementation of on-boarding curriculum and processes for new team members.
Helps develop and advocates for creative best practices, tools, and processes.
Identifies challenges, imagines and proposes improvements for the broader creative discipline.
Researches and shares creative trends, strategies and technologies.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.