Associate Creative Director - Copy

MERGE•Quinte West, ON

12h•Hybrid

About The Position

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. As an ACD, Copy, you will work with your creative partner to ideate concepts, build brands, and execute copy for a variety of communications, both print and digital. You will create solutions that have a business impact on our clients and a meaningful impact on people. Your role is to consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient.

Requirements

8 plus years of proven experience in copywriting and creative leadership within a healthcare AOR agency
Bachelor’s degree in English, Journalism, and/or equivalent work experience
Mastery of "systems thinking" with a portfolio showcasing scalable, modular messaging frameworks and storytelling.
Ability to translate nuanced strategies into elegant and impactful creative solutions.
Strong background in digital-first storytelling and omnichannel content. architecture with an understanding of how to build component-based copy.
Expertise in navigating the balance between creative excellence and strict medical/regulatory guidelines.
A portfolio that demonstrates elite craft, conceptual firepower, and the ability to handle high-stakes brand stewardship.
Exceptional presentation skills with the ability to defend ideas and executions to senior stakeholders.

Responsibilities

Architect the copy systems, voice and tone guidelines, and structural messaging frameworks for diverse client life sciences clients.
Build modular, scalable messaging frameworks that maintain brand integrity across a multi-channel creative ecosystem and allow for high-volume personalized content.
Translate complex clinical data and brand strategies into compelling narratives and persuasive stories.
Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions.
Oversee creative output to ensure a "systems-first" approach to all design and copy development.
Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights.
Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms.
Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking.
Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.