Associate, Corporate Trust

HSBC Global Services Limited•Jersey City, NJ

About The Position

The Associate, Corporate Trust role is part of Issuer Services within MSS Operations. Issuer Services provides trustee and agency services across seven core products, supporting clients’ international capital market activities. The role administers a portfolio of transactions that may include corporate bonds, escrows, money market, structured, insurance trust, and project finance deals, ensuring effective daily processes and controls and delivery of services in line with contractual obligations. Responsibilities include cash and trade settlement, physical custodian responsibilities, vault management, and oversight and support for Corporate Trust Operations teams in India and Malaysia. The role works with US and Global Service Center management to support end-to-end delivery and operational risk management. It also offers opportunities to shape operational structures, drive system development and automation, and maintain a disciplined control environment. The position requires close collaboration with internal and external stakeholders, strong client service, and a focus on operational risk and control. Applicants must be legally authorized to work in the United States; HSBC will not provide immigration sponsorship for this position.

Requirements

  • Proven operational experience across products or roles such as conventional debt, custody, corporate actions, escrow, collateral agency, or vault management.
  • Knowledge of the business purpose and deal structures for escrow, project finance, and bonds, including the ability to interpret key provisions and operationalize contractual requirements.
  • Effective communication and interpersonal skills for internal and external stakeholder management.
  • Proficiency in transaction documentation and trust agreements.
  • Solid process and operational risk understanding.
  • Familiarity with Transfer Agency rules, the Trust Indenture Act, and other regulations applicable to the business.
  • Strong knowledge of trade-cycle settlement through the Federal Reserve, DTCC, and ICSD.
  • Experience making independent decisions and solving problems across multiple teams.
  • Ability to remain resilient in a pressurized environment, manage priorities effectively, and achieve high standards.
  • Ability to work with split-location teams and outsourcing responsibilities.
  • Legal authorization to work in the United States; immigration sponsorship is not provided.

Responsibilities

  • Review documents and ensure deals are set up correctly on internal systems.
  • Support deal covenant monitoring, fee billing, and periodic account reviews.
  • Ensure payments, administration, and risk are handled in accordance with contractual requirements, including trustee and agency obligations.
  • Provide timely, high-quality client service, maintain relationships, and meet contractual obligations.
  • Assess client feedback to help shape service improvements and strategic direction.
  • Review and challenge existing processes and procedures and lead automation opportunities.
  • Resolve reconciliation breaks across cash and securities reconciliations, driving issues to closure within agreed timelines.
  • Implement controls in line with bank policy and applicable local regulations, including SEC Transfer Agency rules, the Trust Indenture Act, OCC Reg 9, and tax withholding and reporting requirements.
  • Communicate effectively with internal and external stakeholders.
  • Collaborate with colleagues in the US, Kuala Lumpur, and Kolkata to maintain consistent workflows and best-practice standards.
  • Support continuous monitoring of controls.
  • Provide oversight and support to Corporate Trust Operations teams in India and Malaysia.

Benefits

  • Tailored professional development opportunities.
  • Competitive pay and benefits package.
  • Wellness Hub.
  • Welcoming and inclusive work environment.
  • Volunteerism policy.
  • Matching gift program.
  • Sustainability and Climate Change Initiatives.
  • Employee Resource Groups.
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