Associate Corporate Security Guard-4

Wells Fargo Bank•Los Angeles, CA

3d•Onsite

About The Position

Wells Fargo is seeking an Associate Corporate Security Guard. In this role, you will support the Corporate Security functional area to safeguard company's premises, assets, employees, and visitors. You will guard entrances and exits to prevent theft, vandalism, intrusion, or natural hazards, and control vehicular and pedestrian access to the facility in compliance with established procedures. You will perform routine customer support, operational and security tasks, patrol, and police premises to protect property and personnel. You will complete required daily logs and reports, respond to and resolve alarm system maintenance needs and security situations that arise in the workplace. You will interact with other security guards, internal and external customers, Security Response Center analysts, and vendors in support of basic security responsibilities. You will work closely with internal groups to ensure escalation guidelines are followed according to written procedures, and escalate questions not directly addressed by written procedures to the escalation person or groups set forth in the procedures. You will provide quality customer service while enforcing written procedures. You will regularly receive direction from Corporate Security agents and supervisor. You will initiate work orders, facilitate equipment repairs with vendors, and document the resolution process.

Requirements

6+ months of Corporate Security, surveillance and alarm experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
Valid California State Armed Security Officer license
21+ years of age

Nice To Haves

Armed license for a 9 mm firearm
Experience with Access Control Systems and CCTV Monitor
Possess a CPR / First Aid Certification
Basic Microsoft Office skills
Customer service experience

Responsibilities

Safeguard company's premises, assets, employees, and visitors.
Guard entrances and exits to prevent theft, vandalism, intrusion, or natural hazards.
Control vehicular and pedestrian access to the facility in compliance with established procedures.
Perform routine customer support, operational and security tasks.
Patrol and police premises to protect property and personnel.
Complete required daily logs and reports.
Respond to and resolve alarm system maintenance needs and security situations.
Interact with other security guards, internal and external customers, Security Response Center analysts, and vendors.
Work closely with internal groups to ensure escalation guidelines are followed.
Escalate questions not directly addressed by written procedures.
Provide quality customer service while enforcing written procedures.
Initiate work orders, facilitate equipment repairs with vendors, and document the resolution process.