Associate Corporate Security Guard

Wells Fargo & Company•Portland, OR

2d•Onsite

About The Position

Wells Fargo is seeking an Associate Corporate Security Guard in our Corporate Security area of the Bank. In this role, you will support the Corporate Security functional area to safeguard company's premises, assets, employees, and visitors. You will guard entrances and exits to prevent theft, vandalism, intrusion, or natural hazards, and control vehicular and pedestrian access to the facility in compliance with established procedures. You will perform routine customer support, operational and security tasks, patrol, and police premises to protect property and personnel. You will also complete required daily logs and reports, respond to and resolve alarm system maintenance needs and security situations that arise in the workplace. You will interact with other security guards, internal and external customers, Security Response Center analysts, and vendors in support of basic security responsibilities. You will work closely with internal groups to ensure escalation guidelines are followed according to written procedures, and escalate questions not directly addressed by written procedures to the escalation person or groups set forth in the procedures. You will provide quality customer service while enforcing written procedures. You will regularly receive direction from Corporate Security agents and supervisor, initiate work orders, facilitate equipment repairs with vendors, and document the resolution process.

Requirements

6+ months of Corporate Security, surveillance and alarm experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
Valid Armed Security Officer license
21+ years of age
Ability to work in a Wells Fargo office location as assigned by Wells Fargo
Must be able to occasionally lift up to 50 pounds
Must be able to ascend and descend stairs
Ability to stand for up to 4 hours
Must have eyesight corrected to 20/20 and no uncorrectable hearing impairment
Must successfully complete all mandatory firearms training; although actual requirement to carry firearms may vary by jurisdiction
Must be able to obtain and maintain CPR/First Aid certification

Nice To Haves

Armed license for a 9mm firearm
Experience with Access Control Systems and CCTV Monitor
Possess a CPR / First Aid Certification
Basic Microsoft Office skills
Customer service experience

Responsibilities

Support the Corporate Security functional area to safeguard company's premises, assets, employees, visitors, guard entrances, and exits to prevent theft, vandalism, intrusion, or natural hazards
Control vehicular and pedestrian access to the facility in compliance with established procedures
Perform routine customer support, operational and security tasks, patrol, and police premises to protect property and personnel
Complete required daily logs and reports
Respond to and resolve alarm system maintenance needs and security situations that arise in the workplace
Interact with other security guards, internal and external customers, Security Response Center analysts, and vendors in support of basic security responsibilities
Work closely with internal groups to ensure escalation guidelines are followed according to written procedures
Escalate questions not directly addressed by written procedures to the escalation person or groups set forth in the procedures
Provide quality customer service while enforcing written procedures
Regularly receive direction from Corporate Security agents and supervisor
Initiate work orders, facilitate equipment repairs with vendors, and document the resolution process