The Associate is a key member of the Treasury & Payment Solutions (TPS) team, providing sales, implementation, portfolio management, and client support to Treasury & Payment Solutions Vice Presidents and Directors. The role coordinates between clients, internal partners, implementation teams, product specialists, and Sales Officers to ensure client requests, onboarding, pricing proposals, portfolio administration, and implementation projects are completed accurately and efficiently. The successful candidate demonstrates ownership, proactive follow-through, sound judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced, client-focused environment. The role requires strong communication and problem-solving skills, independent work, and effective collaboration across teams. The Associate supports Sales Officers and clients, coordinates onboarding and implementation, assists with pricing, billing, and deposit management, and maintains portfolio records and Salesforce information. They monitor milestones, pricing renewals, waivers, and client requests; prepare analyses and client materials; communicate progress and risks; and escalate issues when needed. Success includes accurate administration, effective client and implementation management, proactive prioritization, and increasing independence while supporting broader team objectives.
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Job Type
Full-time
Career Level
Mid Level