Associate Coordinator, Ad Operations

Attention Arc•Irvington, NY

9d•$40,000 - $45,000•Hybrid

About The Position

As an Associate Coordinator in the Ad Operations team, you will support the operational work that keeps campaigns running smoothly from planning through live airing. You will work alongside Planning, Production, Media Operations, vendors, stations, and other partners to ensure every campaign is executed accurately, efficiently, and with the intention clients expect. This role offers hands-on experience, mentorship, and collaboration to build foundational expertise in campaign workflows, traffic management, vendor communication, and the systems that power successful media delivery. Every day is an opportunity to strengthen skills, ask questions, and contribute to work that helps restore intention to media.

Requirements

0 to 1 years of experience in advertising, media, marketing, communications, or a related field preferred, but not required.
Strong organizational skills with the ability to manage multiple tasks and priorities.
Exceptional attention to detail and commitment to accuracy.
Comfortable learning new technology, systems, and workflows.
Basic proficiency with Microsoft Office, particularly Outlook and Excel.
Strong written and verbal communication skills.
Curiosity and a genuine desire to learn.
Dependable with excellent organization and follow-through.
Comfortable working collaboratively across multiple teams.
Positive attitude and openness to coaching and feedback.
Ability to adapt in a fast-paced, deadline-driven environment.
Ability to prioritize work while maintaining accuracy and attention to detail.
Must be authorized to work in the United States for any employer.
Attention Arc is not sponsoring or providing assistance with obtaining work authorization.

Nice To Haves

Experience with MediaPro or media operations software is a plus, but not required.

Responsibilities

Learn the fundamentals of traffic management, campaign setup, spot delivery, and dispatch workflows.
Develop working knowledge of MediaPro, the LWD Traffic Portal, and vendor web portals used throughout the campaign lifecycle.
Assist with traffic confirmations, spot delivery, proof of delivery (POD), and delivery confirmation reports (DCR).
Help respond to traffic requests and spot requests while learning best practices for communicating with vendors, stations, and internal teams.
Assist in gathering, organizing, and maintaining traffic instructions, campaign documentation, delivery requirements, and confirmations.
Monitor shared inboxes and support the team in responding to incoming requests throughout the day.
Work alongside experienced members of the Ad Operations team to support campaign launches, weekly traffic updates, quarterly traffic changes, and day-to-day traffic operations while building confidence and expertise.
Collaborate with Planning, Production, Media Operations, and Account teams to understand how campaigns move through each stage of execution.
Maintain organized records and documentation while developing strong attention to detail.
Participate in departmental projects, process documentation, and team initiatives that improve organization and operational efficiency.
Build foundational knowledge of industry terminology, media formats, dispatch requirements, and campaign workflows.
Ask questions, seek feedback, and actively participate in learning opportunities that support your professional growth.