About The Position

Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey. We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth. We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment, and never compromise their integrity. Our Associate Consultants are responsible for assisting in the delivery of successful win-loss analysis programs for our clients.

Requirements

  • 0–2 years of full-time work experience
  • Min. BA/BS degree from a top-tier institution, with a superb academic record
  • Native or near-native fluency in French or Spanish (preferred), or German or Japanese (also considered)
  • Demonstrated experience working successfully within a team environment
  • Strong project management, problem-solving, and analytical skills
  • Excellent presentation and communication skills
  • Native-level or near-native fluency — the kind built through living in-country, formal academic study, or a combination of both. Candidates whose only exposure is conversational experience, without additional academic or immersive experience, may not meet the fluency bar needed to conduct executive-level interviews.
  • All Clozd employees are required to successfully pass a background check upon being hired.

Nice To Haves

  • Internship or full-time experience in management consulting, technology, or market research is helpful, but not required

Responsibilities

  • Conducting win-loss interviews with executive-level buyers (CMO, CTO, etc.) in your target language and in English
  • Summarizing win-loss themes and communicating them clearly to clients through presentations
  • Identifying opportunities for product, program, and process improvement within our program management function
  • Assisting program managers in developing strong client relationships
  • Designing and conducting survey-based research
  • Ensuring client adoption of Clozd software and key win-loss findings
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