Associate Community Manager (Part-Time)

SoundCloud • New York, NY

7h • Hybrid

About The Position

SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time.
SoundCloud is looking for a part-time Associate Community Manager to be an active, recognizable presence in SoundCloud's Discord. Serving as a key touchpoint between music creators, fans, and our internal teams, you will help cultivate vibrant and active music communities. You should have a deep connection to SoundCloud, emerging trends, and underground music, paired with experience in engaged online communities like Discord. This role requires moving fast in real time, navigating community challenges, and maintaining an active presence in the server.

Requirements

• Hands-on experience moderating, managing and growing digital communities, specifically on Discord. You understand roles, channels, threads, stage channels, and you’re comfortable using moderation and utility bots day to day.
• Genuine passion for underground music scenes, emerging artist movements, and internet culture. Active SoundCloud user.
• Natural comfort being on video, hosting live streams, speaking publicly, and engaging directly with members in real time.
• Strong written and verbal communication skills with the ability to act fast in real-time environments.
• Proactive and comfortable leading conversation without being told what to post.

Nice To Haves

• Prior experience working at a music tech platform, record label, streaming service, or creator-economy startup.
• Experience organizing virtual events, listening sessions, or stage performances inside Discord or adjacent platforms (Twitch, YouTube).

Responsibilities

• Facilitate in-server conversation, welcome new members, and run daily prompts to build and maintain a healthy community.
• Bring current trends on SoundCloud, underground music, emerging genres, and internet culture into the server. Surface what's bubbling and help members find it first. Support community programming, events, and listening parties.
• Act as a recognizable personality within the community. Help host live streams, town halls, Q&As, stage channels, and creator spotlights on-camera and in voice channels.
• Monitor community health, moving swiftly to address member concerns, diffuse conflicts, and escalate when needed.
• Be a visible point of contact for members in the server. Surface feedback and community sentiment to the wider team.
• Support community events, contests, and exclusive drops that deepen how members engage with SoundCloud.

Benefits

• flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• mentorship, workshops and enrichment opportunities
• Diversity Resource Groups

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed