Associate Collaborative Manufacturing Operations Manager Ice Cream

The Magnum Ice Cream Company • Englewood Cliffs, NJ

1d • $88,600 - $133,000 • Onsite

About The Position

The CM (Collaborative Manufacturing) Operations team is a team that will work closely with all assigned CM’s, Procurement, Quality and Planning with the intent to drive high-level performance. This includes managing CM capacity, improving schedule attainment and output reliability, capturing losses, and developing improvement plans to narrow gaps. CMs are crucial partners for delivery of unique products, and in supporting resilience and supply in complement to the Magnum Ice Cream Co factory network. The CM operations team will also understand CM technology and capabilities to develop a robust strategy for CM utilization as part of the broader Supply Chain.

Requirements

• Bachelor’s Degree in a related field
• A minimum of 5 years experience in an operations-based environment, Demand Planning, Supply Planning, or other relevant functional business experience in planning, finance or supply chain.
• Proven track record of strategic analysis, lateral thinking, business process improvement and virtual team leadership
• Alliance and relationship management with CMs or suppliers and internal customers to deliver value into the business
• Self-starter and self directed, working in an agile environment, being the face of the company to external partners
• Action orientated to implement, monitor, and follow-up of operational performance, improvements projects through measurable KPIs
• Demonstrated ability to work co-operatively with other teams to achieve shared goals, ability to hold teams and peers accountable for delivering results

Nice To Haves

• Skilled in project management
• Basic appreciation of all supply chain general / cross-functional professional skills and curious to learn more
• Preferably experienced in using SAP and/or possessing strong Excel skills
• Innovation management and/or Project Management Professional (PMP) license
• Cross functional business process, commercial, and financial acumen
• Strong presentation and public speaking capabilities
• Utilize AI-driven solutions to enhance Digital and data analytics

Responsibilities

• Develop a thorough understanding of the Ice Cream CM network, including technology, capacity, run rates, quality performance, and attainment history
• Understand and improve the ways of working between Planning, Procurement and CMs
• Understand businesses metrics and priorities in collaboration with planning teams
• Working with the CM Ops Associate Director, build relationships with CM leaders and teams, holding them accountable on execution
• Establish weekly reporting, loss identification and cadence of meetings with CMs
• Monitor and manage operational performance of multiple CMs in collaboration with cross functional teams
• Monitor quality performance in partnership with internal quality colleagues
• Perform CM site visits focused on quality, performance, and risk identification
• Develop strategies to maximize weekly attainment
• Support delivery of service and inventory targets
• Participate in and drive continuous improvement ways of working projects
• Identify and drive value delivery projects
• Work with senior leaders in TMICC and CMs, leading supply review sessions, holding CMs accountable and leading projects

Benefits

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support, including employee assistance programs and wellness initiatives
• Health-related savings and spending accounts
• Retirement savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)
• Bonus eligible
• Health insurance (including prescription drug, dental, and vision coverage)
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave
• Sick leave
• Paid vacation and holidays
• Access to numerous voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level