Associate Clinical Training Manager
About The Position
Johnson & Johnson MedTech is currently seeking an Associate Clinical Training Manager, Monarch Urology to join our team located in the United States. This is a field-based position, though proximity to Santa Clara, CA or Cincinnati, OH is preferred. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. The Associate Clinical Training Manager, Urology will be responsible for the facilitation of technical and clinical training across a variety of stakeholders. This individual will directly impact the success of new and existing Monarch programs by facilitating technical training for physicians and their clinical staff. The Associate Clinical Training Manager will also support the execution of technical and clinical training as part of our commercial education / sales training programs. This rewarding role will require a self-led, motivated, highly communicative and collaborative individual who can quickly and assuredly build long-term relationships with internal and external stakeholders.
Requirements
- BA / BS or equivalent work experience required.
- Minimum of 5 years in progressive Healthcare Commercial or Education roles such as: Sales, Sales Training, Professional Education, Clinical / Medical Education, Marketing or Sales Management; or other applicable experience.
- Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies.
- Excellent written and verbal communication skills, including the ability to listen, understand customer feedback, and competently relay information within the organization.
- Demonstrated leadership in positively impacting utilization of technology and proactive communication of both successes and challenges.
- Available for up to 75% travel
Nice To Haves
- Experience working with Urologists and/or Endourologists.
- Foundational knowledge of the Urinary System and disease states
Responsibilities
- Facilitate primary technical training in clinical and non-clinical settings for physicians and their clinical staff.
- Collaborate with various internal teams to ensure excellent customer experience leading up to and throughout program launch.
- Confidently interact with hospital personnel in all relevant departments, including but not limited to physicians, executives and both clinical and non-clinical staff members.
- Facilitate technical training and competency assessments of the field sales organization.
- Support hands-on product demonstrations for prospective customers or fellows / residents, including during external (society or institution based) hands-on education programs.
- Collaborate with teammates focused on content development and curriculum design to provide subject matter expertise during the development of training content.
- Develop strong working relationships with R&D, Clinical Engineering, and Service to ensure a feedback loop between functions.
- Appropriately track physicians trained and programs launched in line with organizational expectations.
- Manage logistics associated with education-owned systems and instruments and accessories.
- Consistently demonstrate excellent verbal and written communication skills.
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
