Associate Clinical Specialist, CRM - Bridgeport/New Haven, CT

Abbott • Bridgeport, CT

3d • Remote

About The Position

This position is a field-based role within the Cardiac Rhythm Management (CRM) division, focusing on innovative technologies to improve the treatment of heart arrhythmias. The Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support, responding to inquiries from healthcare professionals, patients, and sales staff regarding CRM products. The role acts as a clinical interface between the medical community and the business, requiring the ability to build and sustain credible customer relationships and demonstrate product expertise. Responsibilities include providing support on an as-needed basis, developing a thorough understanding of all CRM products and related knowledge, and facilitating training sessions for healthcare professionals. The role also offers back-up support to CRM Sales Representatives.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program.
• Must have the capability to obtain certification in CRM products
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

• Acts as a clinical interface between the medical community and the business.
• Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides additional back-up support to CRM Sales Representatives.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level