Associate Clinical Account Specialist (Allentown, PA / Lehigh Valley) - Johnson and Johnson MedTech, Electrophysiology

Johnson & Johnson•Allentown, PA

41d•Onsite

About The Position

The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training program designed for individuals with limited or no prior electrophysiology (EP) experience. Upon successful completion of the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). In the CAS role, the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment, such as The CARTO® System, associated software modules, and RF generator, during case procedures within an assigned geography. The ultimate goal of this role is to meet and/or exceed business objectives. The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.

Requirements

A minimum of Bachelor’s degree is required by the hire date OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required OR exiting a branch of the US military with an Associate’s degree is required.
A valid driver’s license issued in the United States.
The ability to travel related to this role is required.
Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
Advance-level computer skills, and the ability to multitask without the direct oversight of a manager required.
For the ACAS role, we do not offer work visa sponsorships and we do not accept OPT/CPT.
If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Nice To Haves

Bachelor or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry: Polymers/Materials Science, Computer Science, Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering, Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design: Industrial Design/Product Design.

Responsibilities

Attend all portions of the ACAS fellowship training program without exception.
Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators, and staff.
Prioritize and appropriately respond to requests in a high-stress environment.
Maintain composure and problem-solving focus during stressful interactions.
Respond daily to requests by email and voicemail.
Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
Responsible for following all company guidelines related to health, safety, and environmental practices and ensuring all resources needed to do so are available and in good condition.
Responsible for adhering to company compliance with all federal, state, local, and company regulations, policies, and procedures.