Associate Clinic Director

Family Health Centers of San Diego•San Diego, CA

12d•Onsite

About The Position

Under the direction of the Clinic Director, the Associate Clinic Director will support the day-to-day administration and coordination of the clinic and/or specified department(s) within the clinic. This includes acting as covering Director on site and off, in his/her absence, including rotating Saturday clinics when needed. Provide support in ensuring that clinic is opened and closed on time daily. Ensures that all regulatory standard are met or exceeded and adhered to on an ongoing basis (Joint Commission, CLIA, DHS- licensing & certification, OSHA, etc.). Assures that growth, finance and customer service targets are met.

Requirements

BA/BS in a related field or RN required.
At least 3 years managerial experience in the health care field or, a Master's Degree and at least 1 year experience as a manager in the health care field.
Traveling between sites and other locations is required as an essential function of the job.
Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
An acceptable driving record is also required.
California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
Mileage and other reimbursement governed by policy.
At least 3 years' experience demonstrating progressively responsible positions in health care services required, with preference for ambulatory medical clinics.
Demonstrated skills in customer and patient satisfaction, strong service recovery skills.
Demonstrated track record of working with physicians and other providers preferred.
Demonstration of continued education/professional development.
Desire to go above and beyond basic requirements of the position.
Knowledge of budget preparation, budget management and financial accountability preferred.
Possesses analytical skills, critical thinking skills, advanced computer skills, and good oral and written communication skills.
Works well independently and within the group process.
The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Nice To Haves

Demonstrated track record of working with physicians and other providers preferred.
Demonstration of continued education/professional development.
Desire to go above and beyond basic requirements of the position.
Knowledge of budget preparation, budget management and financial accountability preferred.

Responsibilities

Supports Clinic Director, as assigned, in developing and maintaining community linkages and key community relationships to enhance the site’s ability to serve the local area.
Looks for opportunities to connect local community to all appropriate FHCSD programmatic areas, and collaborates with Patient Engagement staff in this effort.
Supports the Clinic Director, as assigned, in ensuring site is compliant with applicable regulatory and organizational standards. (The Joint Commission, Licensing, VFC, OSHA, PCMH, FHCSD policies and procedures, etc.).
As assigned, ensures staff complete all required training in a timely manner.
Supports the Clinic Director, as assigned, in ensuring site is managed in a fiscally responsible manner.
Implements annual contracts, grants, and grant requirements as directed and in collaboration with other FHCSD departments and clinics as applicable.
Supports the Clinic Director, as assigned, in ensuring site is well maintained and is compliant with FHCSD’s facilities policies.
Supports the Clinic Director, as assigned, in leading the site in providing quality care to patients.
Works well with Medical, Nursing, and Program Leadership in the effective implementation and coordination of services and quality of care standards, policies, and procedures.
Effectively and accurately interprets the role of health center services for patients, personnel, medical staff, volunteers, and the community at large.
Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
Provides/ensures staff receive all new hire and annual trainings on time.
Performs other duties as assigned.