Associate, Client Processing I
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Associate, Client Processing - to join our team. This role location is in Toronto, Canada (4 days in office per week).
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required.
- Applicable local/regional licenses or certifications as required by the business.
Nice To Haves
- 0-3 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
Responsibilities
- Perform routine and non-routine client service and transactional support functions.
- Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
- Process account-related transactions per scheduled events or client authenticated direction.
- Answer inquiries and resolve problems or issues following established procedures.
- Manage situations requiring adaptation of response or extensive research according to client response.
- Escalate more complex situations to senior colleagues.
- Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
- Perform complex operational tasks in a product or functional area.
- May be responsible for allocating and checking work of team members and specific supervisory review and approval actions.
- Contribute to the achievement of team objectives.
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
