Associate Client Executive, Government
About The Position
Associate Client Executives are an elite group of sales professionals dedicated to maximizing sales opportunities and protecting revenue across the Small Government segment. The Small Government Client Executive dedicated to this role will manage a portfolio of existing customer accounts across the country and work to maximize incremental sales opportunities for accounts outside of our renewal window. In this opportunity as Associate Client Executive you will: Meet monthly sales targets and attainment requirements Validate customer needs, shape product plans, and drive deals to close Supports in developing and executing territory growth strategies in conjunction with partner AE Effectively forecast sales weekly while maintaining a clean SFDC pipeline Conduct demonstrations to introduce and position new products/solutions effectively Proactively monitor upcoming anniversary customers and identify at-risk accounts (e.g., identifying key triggers for accounts, running analytics reports, following established mitigation plan, and driving success) Secure long-term revenue by targeting multi-year contract goals Leverage/complement digital tools to drive highly automated and scalable interactions to support stretched coverage (e.g., digital Quarterly Success Review, auto-renewal contracts, etc.) Establish and maintain a high level of customer satisfaction. Communicate with and work with partners to resolve unique customer issues.
Requirements
- Well-developed sales process and negotiation aptitude
- A demonstrated ability to drive high customer contact volume
- Strong oral and written communication skills
- Extensive experience in partnership oriented sales positions
- High degree of professionalism, customer centricity, and flexibility
Responsibilities
- Meet monthly sales targets and attainment requirements
- Validate customer needs, shape product plans, and drive deals to close
- Supports in developing and executing territory growth strategies in conjunction with partner AE
- Effectively forecast sales weekly while maintaining a clean SFDC pipeline
- Conduct demonstrations to introduce and position new products/solutions effectively
- Proactively monitor upcoming anniversary customers and identify at-risk accounts (e.g., identifying key triggers for accounts, running analytics reports, following established mitigation plan, and driving success)
- Secure long-term revenue by targeting multi-year contract goals
- Leverage/complement digital tools to drive highly automated and scalable interactions to support stretched coverage (e.g., digital Quarterly Success Review, auto-renewal contracts, etc.)
- Establish and maintain a high level of customer satisfaction.
- Communicate with and work with partners to resolve unique customer issues.
Benefits
- Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Grow My Way programming and skills-first approach
- flexible vacation
- two company-wide Mental Health Days off
- access to the Headspace app
- retirement savings
- tuition reimbursement
- employee incentive programs
- resources for mental, physical, and financial wellbeing
- Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- two paid volunteer days off annually
- opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- market competitive health, dental, vision, disability, and life insurance programs
- competitive 401k plan with company match
- competitive vacation, sick and safe paid time off
- paid holidays (including two company mental health days off)
- parental leave
- sabbatical leave
- optional hospital, accident and sickness insurance paid 100% by the employee
- optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- fitness reimbursement
- access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- access to 529 Plan
- commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- access to Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
