Associate Client Engineer

Allison Transmission • Indianapolis, IN

5d

About The Position

JOIN THE TEAM THAT’S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward!

Requirements

• Foundational knowledge of Windows endpoint administration and Microsoft 365 services.
• 1 – 3 years of experience supporting enterprise endpoints or IT infrastructure.
• Basic knowledge of Windows OS, endpoint imaging, software deployment, and patching.
• Familiarity with troubleshooting endpoint hardware, software, and peripheral issues.
• Basic understanding of security and compliance requirements for managed devices.

Nice To Haves

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Microsoft certification such as MD-102, MS-900, or equivalent preferred.
• Basic PowerShell knowledge preferred.
• Exposure to Microsoft Intune, Autopilot, Group Policy, or MECM/SCCM preferred.
• Experience documenting technical procedures or knowledge articles preferred.

Responsibilities

• Perform client platform troubleshooing and services, including imaging, software deployment, patching, and configuration activities.
• Maintain Intune, Group Policy, and Microsoft endpoint policies.
• Perform Level 4 support tasks for assigned endpoint, deployment, and device management incidents.
• Help maintain software and hardware standards for laptops, desktops, tablets, peripherals, and print services.
• Support packaging, testing, and deployment of approved software updates and standard applications.
• Assist with device enrollment and provisioning processes, including Autopilot and MDM-related tasks.
• Participate in endpoint compliance monitoring, remediation activities, and documentation updates.
• Contribute to operational process documentation, knowledge articles, and standard work instructions.

Benefits

• Choice of medical plans with prescription coverage
• Employer HSA contribution
• Dental & Vision Insurance
• Paid Parental Leave
• Short & Long-Term Disability
• Critical Illness
• Hospital Indemnity
• Identity Theft Protection
• Pet Insurance
• 401K with generous Company match & contribution
• Accrued Paid Time Off
• 12 Paid Holidays + 1 Floating Holiday
• Robust employee wellness program
• Tuition assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree