Associate, Campus Security - Tempe, AZ

Carvana • Tempe, AZ

2d • Onsite

About The Position

As a Safe and Secure Campus Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. In our lobbies, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with ingress and egress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed.

Requirements

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way
• Ability to quickly learn and adopt new software tools and internal digital workflows
• Must be able to read, write, speak and understand English
• Must be at least 18 years of age
• This job position is designated as a safety-sensitive position
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet
• Requires excellent visual acuity and manual dexterity
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
• Requires frequent driving and computer data entry
• Must adhere to regular and predictable attendance
• Hiring is contingent on passing a complete background check.
• This role is not eligible for visa sponsorship.

Nice To Haves

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Experience supporting crisis prevention and/or response plans
• 1-2 years security operation experience in proprietary or contract security, or related fields
• Proficiency in Google Workspace (Docs, Sheets, and Slides) with a strong command of Google Drive file management and shared drive architecture

Responsibilities

• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.
• Conduct routine patrols of the Corporate offices and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you.
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components.
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed.
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

Benefits

• Medical, Dental, and Vision benefits
• 401(k) with company match
• Student loan support
• Vehicle discounts
• Pet benefits
• A wellness program built to keep you healthy, physically and mentally
• Real opportunities to grow your skills and share what you know across the org
• A promote-from-within culture with a startup feel — career paths can move fast around here
• A seat at one of the fastest-growing companies in the country

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed