Associate Business Systems Consultant

State of Indiana • Indianapolis, IN

5d • Onsite

About The Position

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About Indiana Department of Correction (IDOC): We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism. To learn more about Indiana Department of Correction, click here. Role Overview: As an Associate Business Systems Consultant, you will support the business system and process improvement by analyzing user needs, documenting requirements, and helping define system objectives. You will assist in integrating new processes, recommending quality enhancements, and contributing to strategic planning. The role also helps deliver technical business solutions, supports customer evaluation and implementation of system products, and maintains effective partnerships to ensure business and technical needs are met.

Requirements

• Specialized knowledge of some of the organization’s business systems and commercial business applications.
• Specialized knowledge of common technical problems and solutions as they relate to organization’s business systems and commercial applications.
• Specialized knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.
• Familiarity with using and interpreting data structures and relationships.
• Ability to lead, encourage and influence others to perform.
• Effectively communicate both orally and in writing.
• At least 1+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
• Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

• A degree is not required.

Responsibilities

• Assists in formulating and defining system scopes and objectives through research and fact-finding based on a basic understanding of user needs, business systems, and industry requirements.
• Assists in the creation of process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams.
• Recommends and assists in the facilitation of quality improvement efforts.
• Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs.
• Assists in the development of strategic plans based on customer needs.
• Assists in the analysis of business and user needs, documents requirements and revises existing system logic difficulties with assistance from higher-level Business Systems Consultants or managers.
• Assists in devising or modifying procedures to solve problems considering telecommunication and computer equipment capacity and limitations, operating time, and form of desired results.
• Assists in the delivery of technical business solutions and products to customers.
• Assists customers in evaluation, procurement, and implementation of technical business systems solutions and products.
• Assists in meeting expectations of customers, peers, vendors, and management.
• Assists in establishing contracts for the procurement of technical business solutions.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed