About The Position

The Associate will serve as a member of the Marcus US Deposits Business Controls and Risk Management function in Richardson, Texas. The role will execute key control deliverables related to issues management, risk reporting, and control assessments to ensure regulatory compliance, protect client assets, and manage risk. Marcus US Deposits is the Consumer deposits business within Asset & Wealth Management (AWM), offering savings accounts and certificates of deposit. The Business Controls team is a first-line risk and controls management function responsible for process and controls design, controls assessment, issues management, controls monitoring and testing, risk reporting, and governance. The Risk Governance team specifically focuses on managing AWM’s Consumer Risk environment as part of the first line of defense, ensuring strong risk mitigation governance and collaborative engagements with the second and third lines of defense (2LOD & 3LOD).

Requirements

  • Bachelor's degree in Risk Management, Business, Finance, or a related field
  • 5+ years related work experience in an Operational Risk, Audit, Change Management role or transferable knowledge.
  • Understanding of Consumer banking processes in a risk management context are required
  • Exposure to qualitative and quantitative controls across financial products.
  • Strong analytical orientation, lateral thinking, organizational, influencing skills and attention to detail.
  • Ability to perform data analytics using metrics to identify trends and themes
  • Excellent communication skills to clearly articulate issues and ideas with different levels of stakeholders
  • Innovative, including a keen eye for identifying areas of unmitigated risk
  • Good influencing skills to challenge the status quo
  • Sound time management skills to be able to effectively prioritize and multi-task.
  • Good interpersonal and teamwork skills to develop strong stakeholder relationships
  • The ability to present with impact and build consensus across senior stakeholder groups
  • Track record of delivering and enhancing measurable, impactful business outcomes
  • Proficiency in Jira and Microsoft tool suite including SharePoint, Excel, Word, and PowerPoint

Nice To Haves

  • 3-5 years banking experience, specifically in operational risk, compliance, internal audit or corporate governance
  • Experience in Consumer Banking (Deposits), specifically in operational risk, change management, or compliance
  • Working knowledge of financial, operational, compliance, and reputation risks
  • Experience working on Audits

Responsibilities

  • Proactively identify business risks, process deficiencies, and potential gaps/weaknesses in risk management practices.
  • Present outcomes of gap assessment and remediation to leadership.
  • Pre-empt 2LOD/3LOD engagements by proactively reviewing process documentation (process maps, procedures, etc.) and working with stakeholders to identify existing controls, identify control gaps (automation, detective reporting, etc.), and ensure that risks are sufficiently mitigated.
  • Actively participate in cross-functional working groups to reconcile engineering roadmaps and daily intake requests, ensuring all prioritized initiatives are seamlessly aligned with the PRC Change Management framework.
  • Lead cross-functional 2LOD/3LOD engagement efforts across the business.
  • Work closely with stakeholders to map change management activities to reporting requirements, preparing bi-weekly impact assessments and supporting ad-hoc audit deliverables.
  • Head continuous change management improvements by compiling and delivering daily risk escalations, monthly performance reports, and organic growth metrics to executive audiences.
  • Maintain effective communication with other teams to facilitate weekly executive approval meetings, resolve past-due tickets, and shepherd the implementation of corrective actions for non-compliance with policies and procedures to ensure timely resolution.
  • Contribute to executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context, and structure in a precise and timely manner.
  • Act as a mentor/coach to the juniors in the team.

Benefits

  • Training and development opportunities
  • Firmwide networks
  • Benefits
  • Wellness offerings
  • Personal finance offerings
  • Mindfulness programs
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