Associate, Business Banking

Coast Capital SavingsVictoria, BC
Hybrid

About The Position

We’re looking for an Associate to support a team of Relationship Managers in Business Banking. As the Associate, you’ll help in the preparation, execution and fulfillment of everyday banking products/solutions, including simple cash management products and the preparation of financial analysis and credit requests, including annual reviews of credit facilities.

Requirements

  • Completed a Diploma in Business, Finance or other related disciplines
  • 4-6 years’ experience in the financial industry or equivalent to 1 year of work experience at Coast
  • Strong knowledge in financial services including exposure to lending, commercial banking, portfolio management and business development.
  • Proficiency in Excel and Microsoft Office products is required.
  • Fundamental knowledge of commercial products (credit and deposits)
  • Basic knowledge of financial statements and analytical skills, accounting principles
  • Basic knowledge of commercial credit (analysis, policies, security analysis and monitoring)
  • Basic knowledge of retail credit analysis, policies, security and legal procedures
  • Basic knowledge of deposit and cash management products

Responsibilities

  • Plan, organize and complete assigned tasks so they’re completed in a timely manner and to quality standards, while at all times maintaining a high level of customer service
  • Provide proactive, friendly, courteous, knowledgeable and professional customer service, identifying opportunities and initiating qualified referrals to others including Retail or Commercial business lines to add value to the member relationship. Take ownership of member satisfaction by thoroughly identifying their needs, gathering information and handling any problems/issues tactfully and effectively
  • Prepare everyday banking (including account opening documentation), lending (non-security) and investment product documentation in a courteous and knowledgeable manner in accordance with established standards and legislative/regulatory requirements
  • Provide service support for basic Cash Management products, referring to specialists in cash management as needed
  • Assist in the preparation of credit applications, collection and assimilation of information necessary to make credit decisions. Conduct initial financial analysis before consulting with Relationship Managers to assess borrower, industry and facility risk.
  • Responsible for credit monitoring and compliance requirements which includes obtaining and analysis of financial statements, margin and other reports. Support pre-funding due diligence and security documentation completion and follow-up.
  • Actively collaborate with other business partners such as Syndications, Group Risk Management and branch contacts, to assist Relationship Managers in executing sales and referral opportunities, and in acquiring and retaining profitable commercial relationships.
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