Associate Business Analyst
About The Position
The Environmental Division of Great American Insurance Group provides a comprehensive portfolio of environmental insurance products to a broad array of industries. All products can be customized to address the specific risks and exposures of the client. Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success. This role supports underwriting operations and IT initiatives by improving workflows through automation, AI-enabled tools, and system enhancements. The analyst will work across underwriting, IT, and external vendors to streamline data intake, improve data quality, and support deployment of new solutions.
Requirements
- Bachelor’s degree (Business, Information Systems, Data Analytics, or related)
- 0–3 years of experience in operations, IT, or analytics
- Strong Excel skills; familiarity with Microsoft 365 tools
- Interest in AI, automation, and process improvement
- Strong attention to detail and problem-solving ability
Nice To Haves
- Power Automate / Power Apps exposure
- Basic data or scripting skills (SQL, Python, etc.)
- Familiarity with insurance or underwriting processes
Responsibilities
- Assist in development and deployment of AI-driven tools to extract, organize, and summarize submission data
- Identify manual workflows and design automation solutions (Power Automate, Excel, SharePoint, etc.)
- Support straight-through processing (STP) initiatives and document intelligence solutions
- Coordinate testing and rollout of new IT systems and enhancements
- Perform QA/QC on implementations, ensuring alignment with business requirements
- Track issues, document defects, and validate fixes with IT teams
- Assist with data validation, policy setup, and system entries
- Review submissions for completeness and resolve data gaps
- Assist with Underwriting Referrals Duties
- Support tracking tools (Excel-based models, logs, dashboards)
- Act as liaison between underwriting, IT, and external vendors
- Monitor vendor deliverables and timelines
- Support intake and organization of external reports and data
- Build and maintain operational reports and dashboards
- Document standard processes and identify efficiencies
- Support continuous improvement initiatives across underwriting workflows
- Maintain tracking logs for submissions, projects, and QA items
- Organize shared folders and documentation repositories
- Assist in preparing presentations and internal communications
- Perform ad hoc data cleanup and reconciliation tasks
- Support audit/compliance documentation efforts
Benefits
- medical coverage
- dental coverage
- vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off
- paid holidays
- 401(k) plan with company match
- employee stock purchase plan
- commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
