Hiring Event - Part Time Associate Banker Northridge, CA and Surrounding Areas (30 Hours)

JPMorganChase • Northridge, CA

25d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You will contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This part-time position is for 30 hours and covers Northridge, California, and surrounding areas.

Employment is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, because the position is subject to Section 19 of the Federal Deposit Insurance Act.

Requirements

• Ability to provide attentive, friendly service and create a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients entering the branch and create a welcoming environment by providing attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, regulatory requirements, and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.
• Resolve client issues quickly and accurately, with attention to detail.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED