Personal Banking - Associate Banker

NBH Bank • Taos, NM

1d

About The Position

The Associate Banker provides client service and support in a banking center, serving a diverse audience and introducing clients to banking products, services, and digital solutions. The role processes account transactions and works toward individual and banking-center sales and service goals. Associate Bankers also assist other departments as needed and build respectful, productive relationships with clients and fellow associates.

This position is suited to someone seeking to build a career in finance. The company provides training and coaching during onboarding and on the job, with opportunities for advancement as performance is demonstrated. The role involves working at a steady pace as an individual contributor within established processes, guidelines, and expectations, while supporting others without a competitive environment.

The company describes a culture focused on relationships, fairness, simplicity, equity, diversity, and inclusion, and on supporting the communities it serves. Scheduling is flexible as business needs allow. Overtime may be required to the extent necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.
• Ability to perform required physical tasks, including grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Ability to work overtime as necessary, typically no more than 5%.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A self-starter who is passionate and motivated.
• Interest in educating clients about banking products and available digital technologies.

Responsibilities

• Process account transactions accurately and according to established guidelines.
• Assist clients and provide exceptional service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Work toward individual and banking-center-specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow and help maintain established guidelines, structure, and policies.

Benefits

• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED