Associate Auction Coordinator - Charleston WV (PART TIME OPPORTUNITY)

Auction.com • Charleston, WV

1d • Onsite

About The Position

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry.

Position Summary: Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes.

The Territory: Charleston, WV but expect to drive up to 2 hours to county courthouse auctions in surrounding areas as needed. This can vary based on scheduling opportunities and your skill set. A rental car will be provided for travel outside of primary territory.

The Schedule: As an Associate Auction Coordinator, your Area/State manager will assign you daily auctions, depending on scheduling needs, so you’ll need to have a flexible and adaptable schedule. Live auctions take place Monday – Friday from 8:00 am to 6:00 pm. Additionally, there will be required training sessions in person and via Zoom, team calls, and available resources to provide opportunities to improve skills while earning additional compensation. Each auction day typically requires anywhere from 3 - 4 hours of work. On average, you will work between 8 – 12 hours weekly, however, hours fluctuate and are not guaranteed.

Requirements

• Enjoys working in customer service and specifically enjoys interacting with and helping people.
• Tech-savvy and has excellent technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal and written communication skills.
• Great adaptability and quickly grasp new concepts.
• Achieves high performance while managing several assignments.
• Thrive in dynamic environments and can think quickly on their feet.
• Works well independently and as a team while continuously maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear and concise when talking to customers.
• Open to feedback and coaching.
• High school diploma or equivalent as a minimum level of education.
• Ability to lift up to 50 pounds when needed.
• Ability to stand for long hours and outside in all weather conditions.
• Can regularly travel up to 2 hours to event locations in their personal vehicle.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcoming guests and collecting customer information to ensure all pre-auction requirements are met before participation in the auction.
• Learn and share knowledge about Auction.com programs and initiatives that deliver the best auction experience and resources for attendees.
• Collect sensitive buyer and seller information that requires 100% data input accuracy.
• Multi-task within the fast-paced auction environment and provide customer service to all event day attendees.
• Maintain the highest level of professionalism with customers and on-site event location staff such as deputies, government employees, attorney’s, etc.
• Maintain equipment and materials.
• Be a subject matter expert on customer resources.
• Professional communication and networking.
• Collect customer information using proprietary software.
• Complete customer receipts.
• Handle funds, including cash.
• Complete event reports.
• Participate in and contribute to scheduled training and team calls.
• Complete all tasks with high quality, efficiency, and attention to detail.

Benefits

• Competitive pay
• Professional experience for your resume
• A unique working environment (no office!)
• Regular training opportunities for professional growth and development
• Employee recognition program
• Employee referral program
• Eligibility to participate in the Auction.com 401k program
• Competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED