About The Position

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry.

Requirements

  • Responsible for welcoming guests and collecting customer information to ensure all pre auction requirements are met before participation in the auction.
  • Learn and share knowledge about Auction.com programs and initiatives that deliver the best auction experience and resources for attendees.
  • Collect sensitive buyer and seller information that requires 100% data input accuracy.
  • Ability to multi-task within the fast-paced auction environment.
  • Provides customer service to all event day attendees.

Responsibilities

  • Emphasis on attendance. Must attend all assigned auctions, events, and related training opportunities
  • Collect all guest and bidder information in accordance with state statute and Auction.com policy and procedure
  • Provide customer services to all auction and event attendees including providing information about Auction.com products and initiatives and answering auction related questions
  • Provide guidance in the case that an auction or event attendee seeks information outside of our scope of work
  • Assist with auction setup and tear down (ability to lift up to 50lbs)
  • Data entry into proprietary tablet application Auction Sync for winning bidders to provide a certificate of sale
  • Audit certificates of sale for fellow auction support team members
  • Assist with on-the-job training for registration and COS writing
  • Funds management and bank deposits electronically and/or in person at the nearest branch
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