Associate Application Analyst - Workforce Management Systems

UHS•King of Prussia, PA

6h•Onsite

About The Position

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, with annual revenues of $17.4 billion in 2025. Recognized as one of Fortune World’s Most Admired Companies™ and listed in Forbes ranking of America’s Largest Public Companies, UHS is headquartered in King of Prussia, PA, with approximately 101,500 employees. It operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services across 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom. The Corporate Information Services Department is seeking an Associate Application Analyst-Workforce Management Systems. This role involves supporting the implementation of Time and Attendance, Employee Debit, and HR/Payroll Systems, monitoring the resolution of maintenance or enhancement issues, implementing modifications to existing applications, and providing technical support to UHS entities. The analyst is expected to meet deadlines, ensure progress, and share experience with team members.

Requirements

Associate’s degree required.
Basic knowledge of system application implementation, enhancement and support methods and practices.
Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
Basic knowledge of IS standards and quality methods and metrics.
Basic knowledge of project management methods.
General familiarity of user business practices, concepts and terminology sufficient to support the applications.
Excellent written and verbal communication skills.
Ability to travel 5 – 25% domestic US (depending on projects).

Nice To Haves

Bachelor’s degree preferred.
One or more years of progressively more responsible Information Systems experience preferred.

Responsibilities

Regularly participates in meetings with users, vendors, and IS staff to develop/modify system specifications.
Supports the implementations of applications and assists in the preparation of documentation.
Performs system testing and documentation for all phases of the application development life cycle under the guidance of senior team members.
Performs Q/A on application functionality under the guidance of senior team members.
Researches and resolves implementation-related Customer Support Center Tickets.
Adheres to appropriate UHS Project Management standards.
Ensures strict adherence to work plans, reporting all serious deviations to management.
Assists with the training of users in operating procedures for application.
Ability to work with users on a daily basis with file building, training and system configuration.
Is a self-starter who will look for solutions when dealing with multistate payroll laws and rules.
Ability to assist in training, documentation, conversions and implementation of the Kronos ISeries product.
Researches and resolves Customer Support Center Tickets under the guidance of senior team members.
Participates in major application upgrades.
Adheres to UHS Service Level and Change Management Policies.
Provides on-call support as scheduled.
Establishes and maintains regular communications with user community.
Maintains Service Excellence principles.
Prepares and submits status reports to supervisor as required.
Keeps management well informed of activities, needs, problems.
Performs other tasks as required by management.